Claims Specialist Bodily Injury
Aviva
8th Street SW, Calgary AB 1221 ,Canada
1d ago

We are recruiting for an intermediate Claims Specialist to handle Bodily Injury liability claims.

The Claims Specialist’s role is to investigate, evaluate, negotiate, and settle BI liability claims in accordance with Aviva's procedures and philosophy.

We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service.

The successful candidate will thrive within a high performance culture, readily accept new challenges, and continually improve their knowledge and skills.

Key Responsibilities

  • Interpret and confirm insurance coverage
  • Investigate, evaluate and settle BI liability claims with claimants or their representatives
  • Direct and manage file investigations and instruct IAs as needed
  • Ensure file reserves are timely and accurate
  • Proactively manage communication with our customers and stakeholders
  • Clearly document and summarize file activity
  • Understand and support Aviva’s claim procedures and guidelines Regular and proactive reviews of files strategy plans
  • Skills and Experience Requirements

  • Ability to work independently and effectively in a fast-paced environment
  • Strong working knowledge of Personal and Commercial liability claims
  • Exceptional written and oral communication skills
  • Well-developed organizational skills
  • Adaptability, flexibility and integrity
  • Committed team player with a positive outlook and sense of humor
  • 3+ years of experience handling liability claims
  • Apply
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