We are recruiting for an intermediate Claims Specialist to handle Bodily Injury liability claims.
The Claims Specialist’s role is to investigate, evaluate, negotiate, and settle BI liability claims in accordance with Aviva's procedures and philosophy.
We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service.
The successful candidate will thrive within a high performance culture, readily accept new challenges, and continually improve their knowledge and skills.
Interpret and confirm insurance coverage
Investigate, evaluate and settle BI liability claims with claimants or their representatives
Direct and manage file investigations and instruct IAs as needed
Ensure file reserves are timely and accurate
Proactively manage communication with our customers and stakeholders
Clearly document and summarize file activity
Understand and support Aviva’s claim procedures and guidelines Regular and proactive reviews of files strategy plans
Skills and Experience Requirements
Ability to work independently and effectively in a fast-paced environment
Strong working knowledge of Personal and Commercial liability claims
Exceptional written and oral communication skills
Well-developed organizational skills
Adaptability, flexibility and integrity
Committed team player with a positive outlook and sense of humor
3+ years of experience handling liability claims