Facility Direct Report
Eastern Facilities Asset Manager
Corporate Direct Report
Director, Construction & Automation
Essential Duties and Responsibilities :
Reporting to the Eastern Facility Asset Manager, The Maintenance Supervisor is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance for the facility.
The Maintenance Supervisor is responsible for overseeing the execution of activities performed by Technicians and external vendors to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
In addition to people leadership responsibilities, the Maintenance Supervisor also performs and delivers preventative and corrective maintenance.
Knowledge of general contracting, maintenance and repairs.
Strong knowledge of Mechanical and Electrical contracting, maintenance and repairs.
Develops recommendations for BMS system changes and implements approved changes which may include working with external control contractors for the programming.
Strong organization skills and attention to detail.
Knowledge and compliance with GPP, GMP and GLP.
Duties and Responsibilities
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals.
Specifically, these responsibilities include but not limited to :
Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.
Trains, coaches, and works closely with the maintenance team to ensure work is carried out in accordance with building codes and safety standards.
Oversees and monitors the activities and performance of Technicians. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection.
Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc.
Maintenance & Troubleshooting
Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements.
Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair.
Oversees and monitors facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection.
Oversees and responds to routine service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
Oversees the maintenance of as well as maintains work order records within Facility Maintenance service management database.
Initiates documents to obtain formal approval of work required.
Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
Oversees and maintains all tools and accurate inventory for their assigned technicians and arranges for repair and replacement where required.
Assists in enhancing client satisfaction and maintaining positive relations through a manner in which work is performed and services delivered.
Ensures constant and effective communication with leadership and clients.
Develops work schedules and gives work assignments to team members.
Performs audits on repairs done by teams.
Ensures Work Orders are completed and tracked properly.
Assesses escalation calls and dispatches Technicians according to needs.
Plans and schedules maintenance tasks and promotes maintenance schedule adherence ensuring adequate coverage at all times (breaks, absence, vacation, etc.).
Ensures that all Standard Operating Procedures (SOP’s) and practices are followed.
Coordinates and participates in facility-related projects.
Submits all expenditures on a timely basis.
Must be able and willing to work shifts, be available for on-call / standby and emergency call-outs as they arise.
Other duties as assigned
Five (5+) years of relevant experience working in HVAC, Property Management or equivalent.
Ability to lead and manage a team of individuals and previous people leadership experience preferred
Demonstrated experience administering processes and practices relating to facility operations and maintenance
Knowledgeable in building mechanical and electrical equipment and system troubleshooting and resolution skills
Current knowledge of Building codes and standards
Possesses a high level of environmental, health and safety mindset. Keeps abreast of current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and Standards
Strong client-service orientation along with a high sense of urgency
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Experience using Microsoft Office (Word, Excel and Outlook) for communication and basic spreadsheets
Advanced ability or knowledge of building automation systems (BAS).
Ability to read understand and interpret technical drawings and information
Comfortable delivering coaching and mentoring
Must have a valid driver’s license
Must wear personal protective equipment
Licenses and / or Professional Accreditation
Any one of the following are considered an asset :
Canadian Red Seal Electrician Certification of Qualification.
HVAC or equivalent Provincial License. (e.g. 313A in Ontario, Gasfitter, Stationary Eng.)
Commensurate with experience and qualifications.
Security Clearance may be requested for this position.
Salaried Position - Monday Friday, 8 am 5 pm.
This position will require after hours or extended hours based on activity.
Physical aptitude to perform tasks required for the proper management of Security Operations.
Eastern Facilities Asset Manager / Director, Construction & Automation
Direct Report Signature
Date approved : Reviewed :