Sr. Director, Marketing Strategy
Rogers Communications
Toronto, ON, CA
3d ago
source : SuccessFactors

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream.

A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

This is an exciting time in the Rogers Connected Home business as we continue to build our plan to deliver best in class customer experiences, utilizing leading edge product and service capabilities.

The successful candidate is responsible for the development and execution of the Connected Home marketing strategy including value proposition creation and delivery, market research, customer segmentation, product road map, and Go To Market execution.

They will leverage deep customer insights to drive successful implementation of relevant differentiators to create long term value, delivering profitable growth and strong customer relationships.

To be successful, the incumbent will be a transformational leader who can drive change, lead and develop a high performing team, and work collaboratively with cross functional partners in a matrix environment.

Expected Business Impact :

  • Lead the articulation, alignment, and delivery of the Why Connected Home value proposition for both the Rogers and Fido Brands.
  • The scope covers all connected consumer categories : Internet, TV, Content, Home Security, Automation, and Home Phone

  • Develop and manage suitable short, medium and long term connected home marketing strategy and plans to support the vision, the value prop, and business growth.
  • Cultivate ongoing customer insights from our target segments to anticipate their needs, understand best practices, and identify new industry & technology trends
  • Drive and prioritize a differentiated products and services roadmap and new business development to anticipate our customer changing needs and deliver business growth
  • Steer the Go To Market process for value prop implementation. Partner closely with the Product, Pricing, Channels, Brand, Marketing, and Digital primes and ensure teams are executing with excellence and utilizing design principles.
  • Monitor and manage core KPIs (e.g. subscribers, revenue, value for money scores, LTR) to ensure value propositions and strategies and resonating with our target customers and share performance opportunity and risks with SLT and ELT
  • Leadership Qualities :

  • Proven track record of developing high performing, highly engaged teams that thrive in changing matrix environments
  • Ability to develop strong relationships across all levels of the organization to maximize collaboration
  • High degree of passion and motivation to deliver customer value, improve customer experiences, and champion the voice of the customer across functions
  • Innovative and creative thinking to foster and develop transformational consumer use cases, and stay ahead of emerging products, services, and technology
  • Financial and analytical bench strength (P&L, LTV, and commercial KPIs) to evaluate business opportunities and deliver line of sight to growth
  • Problem solving and strategic reasoning to pressure test new opportunities, remove barriers, and challenge the status quo
  • Well versed in the art of story telling strong, clear, confident communication style and ability to influence with internal and external stakeholders
  • Education and Experience Requirements :

  • Master of Business Administration or equivalent experience
  • 10+ years of Marketing experience
  • Strategic Planning experience an asset
  • Extensive industry knowledge; global experience an asset
  • Experienced executive management and leading large, high performing teams
  • Shift : Day

    Length of Contract : Not Applicable (Regular Position)

    Work Location : 333 Bloor Street East (012), Toronto, ON

    Travel Requirements : Up to 10%

    Posting Category / Function : Marketing & Marketing Research / Analysis

    Requisition ID : 179729

    Together, we'll make more possible, and these six shared values guide and define our work :

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what’s right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment
  • What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.

    We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

    At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

    Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

    You matter to us! For any questions, please visit the Rogers FAQ .

    Posting Notes : req strategyPage

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