District Manager in Training
Money Mart
Ottawa, ON, Canada
2d ago

What do you do?

The District Manager in Training will learn the District Manager Role. A District Manager is responsible for overseeing store operations for 10-15 retail locations.

This includes but is not limited to recruitment, talent management, coaching, training, & compliance. District Managers are ultimately accountable for meeting and / or exceeding budgeted targets to include but not limited to Revenue, Labor, Debt, Expenses and over all EBITDA along with ensuring customer satisfaction and product quality.

Duties / Responsibilities

Implementing Corporate Strategy Within The District by :

  • Consistently communicating and implementing the company’s goals, values, strategies and policies
  • Determining the needs of the District (long term and short term)
  • Setting measurable goals and objectives
  • Motivating Managers and staff to achieve those goals and objectives
  • Delegating secondary responsibilities to Store Managers and others
  • Teaching and Training Within The District by :

  • Coordinating recruitment of CSR’s and Managers
  • Monitoring, to ensure that all employees are meeting Customer Service Standards
  • Ensuring that all employees are meeting expectations of the CSR Training Program
  • Training Managers capable of meeting or exceeding Management Standards
  • Measuring performance of CSRs, Managers and Stores
  • Recognizing achievement at all levels
  • Liaise with Regional Trainer to ensure training needs are met within District
  • Administrating Day To Day Operations Within The District such as :

  • Monitoring controllable expenses and initiating corrective actions as necessary
  • Supervising timely and accurate accounting and reporting from the stores to Head Office
  • Liaising between Head Office and District stores so as facilitate an efficient flow of information in both directions
  • Solving problems
  • Controlling and managing company inventories and assets, such as; store cash limits
  • Ensuring operational and store security is maintained
  • Adjusting and improving existing systems to meet the constantly changing needs of the District and organization (in consultation with the NOM and Head Office)
  • Conducting store visitations and audits as detailed by Regional Director of Operations.
  • Developing Business Within The District by :

  • Implementing District marketing strategies in conjunction with other Districts and Head Office
  • Creating and maintaining a cooperative relationship with Government agencies
  • Developing a network of positive contacts within the business community
  • Conducts business to business calls and models this with store staff to demonstrate and coach revenue generation skills to the store.
  • Communications :

  • Conducts one on one’s with all managers consistently for coaching and development
  • Facilitates meetings regularly with all store managers in the timely manner district
  • Accessibility to staff respond to check approvals and emergencies in a timely manner
  • Human Resources :

  • Effectively interviewing and selecting CSR and MDP candidates suitable for employment.
  • Completing required HR paperwork on a timely basis, including but not limited to : new hire processing, terminations, benefits enrollment, and status changes.
  • Demonstrating sound judgment with subordinates, recognizing individual differences and abilities, in order to build solid teams at all locations.
  • Develop and execute District succession plans and talent management plans.
  • Administering progressive discipline according to established guidelines.
  • Completing All Other Tasks as Directed by the Regional Director of Operations


  • Bachelor’s degree required
  • Experience

  • Two or more year’s practical Management experience as a store Manager. Mixture of DFG and or previous management experience of a multi-unit organization for a minimum of 3-5 years.
  • Skills

  • Excellent organization, team management & financial management skills
  • Self-reliant / self-starter
  • Excellent interpersonal and communications skills
  • Good analytical skills
  • Excellent role model and leader, able to motivate and get results from others
  • Unquestionable integrity
  • Able to adapt to a changing business environment
  • Committed to providing outstanding customer service
  • Apply
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