Driver Coordinator
ERB GROUP OF COMPANIES
K-dac K-dac
4d ago

Description :

We are now hiring a full-time Driver Coordinator for our K-DAC location!

Shift details : Days, Monday-Friday, 9 : 00 am-6 : 00 pm

Responsibilities :

Act as liaison between driver, operations, shop, driver services etc.

Greet and direct drivers at the driver window

Provide accurate directions for pickup and delivery services

Prepare and print driver route information

Collaborate with planners and coordinate scheduled assignments of drivers and equipment

Support equipment and preventative maintenance scheduling and coordinate repairs as required

Liaise with other operating locations to maximize equipment efficiency and utilization

Respond to service issues from internal and external customers

Track shipments from point up pick up to delivery and maintain accurate and time-sensitive information

Negotiate with drivers on delivering planned loads

Prepare various daily, weekly, and monthly reports

Assist in preparing necessary paperwork relating to shipping schedules, customs, fuelling, loading and provide to the appropriate stakeholders

Maintaining and building a positive rapport with all drivers and other departments

Back up for department staff, when required

All other duties as required

Qualifications :

Minimum 3 years of previous Dispatcher experience within the transportation industry required

Technical knowledge of major vehicle systems and various equipment types required

Ability to identify and constructively make recommendations regarding operational improvements

Excellent written and verbal communication skills required

Previous experience with routing software considered an asset

Strong leadership skills and ability solve problems efficiently and effectively

Knowledge of Highway Traffic Act, hours of service logs, load security and Regulations required

Excellent customer service skills

Advanced experience with MS Office (Word, Excel, Outlook)

Flexible to cover other shifts as required

Veterans are encouraged to apply

K-DAC is committed to the principle of equity in employment.

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