Business Analyst
First Nations Health Authority
Vancouver, British Columbia, Canada
2d ago

Organization Summary The First Nations Health Authority (FNHA) and its employees are committed to a proactive holistic approach to health and wellness, and to the delivery of services which are sustainable and honour the customs and traditions of First Nations communities.

The First Nations Health Authority is committed to respecting diversity within our workforce. Preference will be given to individuals with First Nations, Inuit, Metis or Aboriginal Ancestry.

Employee Class Permanent Reporting To Manager, Business Analysis Position Summary We are looking for a strategic thinker with a collaborative mindset who is analytical to the core and not afraid to ask the right questions.

You have the distinctive ability to see the big picture and add immediate value to reports and analysis. Reporting to the Manager, Business Analysis, the Analyst will be actively involved in designing and communicating complex workflow analysis, drafting end-

to-end documentation, Service Level Agreements and Standard Operating Procedures based on industry best practices all while collaborating with various stakeholders for information and requirements.

If you excel in environments where you are the go-to person for critical business information, then we would love to hear from you! Primary Responsibilities As Business Analyst you will be accountable for a variety of duties including :

  • Works collaboratively with all business areas, applications and technology teams, and external partners / vendors to support in implementing key strategies and organizational priorities.
  • Leads business analysis activities to understand, analyze and document the business requirements and translate into functional requirements and / or process workflows.
  • Drives discussions with business teams to elicit and capture requirements (functional and non-functional) through the use of Business Requirements Document (BRD).
  • Participates, and serves as the subject matter expert for system upgrades and implementations for PeopleSoft HCM, SharePoint and other applications.
  • Creates business models, process models, data models, and workflow models to further clarify requirements.
  • Develops, defines, and builds application based business cases, briefing notes, and decision sheets that will enable business and technological changes.
  • Creates Service Level Agreements and Standard Operating Procedures.
  • Creates use cases, test plans, and works with business areas to create user acceptance test scripts.
  • Creates functional specifications, conversions, upgrades, interfaces, reports, forms, and workflows as needed.
  • Ensures requirements for changes and enhancements are properly defined, have proper approvals and follow appropriate channels for testing and migration.
  • Participates in the development of RFX process and contracts.
  • Contributes to Privacy and Security reviews and assessments.
  • Provides routine systems and end user support related to applications supported by the Application Services team.
  • Works with IIMS technical resources to perform requirements and fit gap analysis.
  • Performs requirements tracking through development of the traceability matrix as part of the project lifecycle.
  • Works with the business units to identify and develop deliverables of training materials to support the end users.
  • Leads discussions with business units to determine the extent to which the delivered solution(s) by the project team meets the needs of the business and document feedback from business.
  • Conducts independent research to troubleshoot and learn related technologies for human capital management, including PeopleSoft Reporting Tools, PeopleSoft Query, SQL, Microsoft Reporting Services, Oracle Business Intelligence, BI Publisher, etc.
  • Facilitates walking the client or user through each step of the process identifying and making suggestions for improvements.
  • Partners with various departments on tasks related to waste elimination initiatives including automating tasks via automated reporting.
  • Performs unit testing with system developers to ensure overall functionality and technical quality of deliverables.
  • Performs other related duties as assigned
  • Qualifications Your Education and Experience gained in a similar environment have prepared you for this great opportunity.

    Specifics include Education

  • Bachelor’s degree in Business, Information Technology or related field required or an equivalent combination of education and experience.
  • Occupational Certification

  • Certifications related to Business Analysis (i.e. CBAP) and related technical certifications relevant to the role
  • ITIL Foundation Version 3.0 Certification
  • Experience

  • 5-7 years of experience Business Analysis in a complex environment.
  • Minimum three years’ experience working with and / or supporting PeopleSoft Human Resource areas.
  • Understanding of payroll and / or Human Resources principles.
  • Experience with software testing and quality assurance.
  • Computer skills : Advanced Microsoft Excel, Microsoft Access and Visual Basic.
  • Proficient with SQL programming languages including two or more years’ experience creating queries.
  • Knowledge, Skills, and Abilities The blend of knowledge, skills, attributes and abilities that you bring to the table include :

  • Advanced problem solving skills
  • Excellent communication skills and command of the English language
  • Strong customer service orientation
  • Ability to work effectively in a matrix environment, supporting cross functional teams
  • Ability to develop business models, process models, data models and workflow models to further clarify requirements
  • Ability to work with the Business to resolve project issues as it relates to the solution under development
  • Ability to test the solution to validate whether the requirements have been met. Then develop the test plan, Use cases / test scenarios and test scripts based on the current and future state processes
  • Specific knowledge of IIBA - BABOK guide and standards
  • Solid working knowledge of the Project Management Institute’s Project Management Body of Knowledge (PMBOK)
  • Solid working knowledge of business analysis documentation standards, methodologies and best practices
  • Thorough knowledge and understanding of different testing types : Unit Testing, System Testing, Integration Testing, UAT
  • Ability to work with the Business areas to resolve issues as it relates to the solution under development
  • Solid working knowledge of SharePoint 2010 and 2013
  • Knowledge of First Nations healthcare and / or culture is an asset
  • Physical ability to perform the duties of the position
  • Department 4000-Innovation and Info Mgmt Svcs Hours per week 37.5 Supervisor Level None Union Code NonUnion PN Number 0711 Job Code 100001 -

    Non-Union Reg / Temp Regular (Permanent) Job Family Technical

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