Service Center Manager
Belron Canada
Regina, Saskatchewan
6d ago

Description

Belron® Canada is the Canadian leader of the replacement, repair and distribution of automotive glass. The company operates coast to coast through its various banners, as Speedy Glass®, Broco Glass®, Apple Auto Glass®, and Vanfax®.

Service Centre Manager - Regular, Full Time

Regina, SK

Are you looking to take the next step in your career? Do you want to work with an industry leader who believes that their workforce is the backbone of their business?

If your answer is "yes," then you might be exactly who we are looking for!

Belron® is currently looking for our next Service Centre Manager to lead our Regina operations in achieving financial success through championing employee engagement and ensuring high operational standards are met.

We encourage you to apply if you are a great builder of teams, understand the value of outstanding customer service, wish to drive growth in an already thriving business, and have a desire to join a corporate culture that makes management and employees proud to call it their long term professional home.

WHAT YOU’LL BE DOING :

  • Ensure an engaging and motivating working environment where employees are supported to achieve their professional and personal goals.
  • Promote and instill customer delight culture.
  • Drive continuous improvement and revenue growth of overall operations.
  • Lead Service Centre’s achievement of meeting or exceeding targets.
  • Promote add-on sales through all levels of employees.
  • Build strong relationships with internal and external customers.
  • Perform optimal management of expenses and resources.
  • Plan and organize work resources / flow to maximize efficiency and results.
  • Support team in meeting or exceeding Belron® technical standards in the repair and installation of vehicle glass and other products, and ensure that the company’s quality and other procedures are complied with.
  • Focus and instill culture of health and safety.
  • Practice and champion Our Way of Working.
  • WHAT YOU BRING :

  • Your results demonstrate success in at least three years' Retail Management experience in a customer-facing environment.
  • Multi-unit and multi-product management experience preferred.

  • College Diploma or Bachelor’s Degree in Business Management is an asset.
  • Energetic, enthusiastic team player with the ability to lead and influence.
  • Strong customer service orientation
  • You are entrepreneurial and have previous sales experience.
  • Experience in the auto industry is an asset.
  • Ability to work under pressure in a fast paced environment.
  • You have a valid Class 5 driver's license
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