Job Description :
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
John Hancock Retirement Plan Services (JHRPS) is a division of Manulife Financial. RPS offers qualified retirement plan products and services for corporate and small to mid-
sized businesses located in the USA. RPS is the market leader in the small to medium size market with companies with less than 500 employees.
John Hancock Retirement Plan Services is currently looking to hire a dynamic team of Client Account Representatives . Our Client Account Representatives are responsible for managing and providing the highest quality of service to a dedicated block of US based clients and intermediaries.
JHRPS Corporate Client Services is a large business unit of approximately 250 staff members. There are 8 regional teams based in Toronto providing service across the USA.
We also have teams in the Philippines. Each team consists of an average 15 service professionals including Client Account Representatives, Team Manager and Service Advisor.
If you enjoy working in a dynamic and fast paced team environment, are dedicated to providing quality service and committed to developing strong relationships over the course of a minimum 18 month period we would like to provide you with an opportunity to begin your career in the Financial Services industry.
What it takes to be successful in the position
How you will be supported
The Training Class for this position will start on April 11, 2019. The Interviewing process for this role involves phone / in person interviews and testing.
This role requires rotational shifts of 9 : 00am-5 : 00pm, 10 : 00am-6 : 00pm and 11 : 00am-7 : 00pm EST as well as STAT holiday coverage.