Internal Service and Parts Advisor (Chilliwack Volkswagen)
Chilliwack, BC, CA
21h ago

What We Offer

  • Competitive wages;
  • Bonuses based on performance;
  • Paid health and dental plan;
  • An exciting, growing business!
  • Your Opportunity

    Chilliwack Volkswagen is an AutoCanada dealership . We are looking for well-organized Internal Service and Parts Advisor to join our team! This is an entry-level role that will be responsible for effective administration of our internal service and parts departments, with the ability to work towards a qualified Service Advisor or Parts Advisor role.

    Your Key Responsibilities

  • Process parts and labour quotes on internal work orders.
  • Investigate questionable service events to determine changeability.
  • Create work orders for pre-delivery inspections, deliveries, safety inspections, and clean-ups.
  • Assist with customer work orders as required.
  • Collaborate with parts, service, and technician staff to assist with filling orders.
  • Continually learn and develop service and parts knowledge.
  • Assist with contact and follow up with customers for service required and when work is completed.
  • Data file maintenance and reporting as required.
  • Use internal programs to account for in-stock vehicles.
  • Develop and maintain long-term customer relationships.
  • Your Capabilities and Credentials

  • 1 year of service experience preferred in an automotive setting.
  • Experience with CDK is considered an asset.
  • Experience building successful relationships.
  • Attention to detail and a high degree of accuracy.
  • Ability to analyze, exercise flexibility, initiative, good judgment and discretion.
  • Excellent interpersonal, written, and oral communication skills.
  • Possess excellent problem-solving skills.
  • Ability to multi task in a fast-paced environment.
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