What We Offer
Bonuses based on performance;
Paid health and dental plan;
An exciting, growing business!
Chilliwack Volkswagen is an AutoCanada dealership . We are looking for well-organized Internal Service and Parts Advisor to join our team! This is an entry-level role that will be responsible for effective administration of our internal service and parts departments, with the ability to work towards a qualified Service Advisor or Parts Advisor role.
Your Key Responsibilities
Process parts and labour quotes on internal work orders.
Investigate questionable service events to determine changeability.
Create work orders for pre-delivery inspections, deliveries, safety inspections, and clean-ups.
Assist with customer work orders as required.
Collaborate with parts, service, and technician staff to assist with filling orders.
Continually learn and develop service and parts knowledge.
Assist with contact and follow up with customers for service required and when work is completed.
Data file maintenance and reporting as required.
Use internal programs to account for in-stock vehicles.
Develop and maintain long-term customer relationships.
Your Capabilities and Credentials
1 year of service experience preferred in an automotive setting.
Experience with CDK is considered an asset.
Experience building successful relationships.
Attention to detail and a high degree of accuracy.
Ability to analyze, exercise flexibility, initiative, good judgment and discretion.
Excellent interpersonal, written, and oral communication skills.
Possess excellent problem-solving skills.
Ability to multi task in a fast-paced environment.