Account Development Executive
OpenText
Waterloo, ON, CA, N2L 0A1
6d ago

Account Development Executive

Req id : 2280

Waterloo, ON, CA, N2L 0A1

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  • OPENTEXT - THE INFORMATION COMPANY

    As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

    Be part of a winning team that leads the way in Enterprise Information Management.

    The Opportunity :

    OpenText has developed global Centres of Excellence for Account Development to support best-in-class cloud software technology and solutions.

    This position will support (geography and POD), based in (OT office location).

    As an Account Development Executive, you will be joining a social, high-performing team required to collaborate with peers to effectively attract and qualify prospects evaluating the purchase of OpenText solutions.

    The successful incumbent will be comfortable cold calling, cold emailing & engaging via social media and video. It is important that you have a basic understanding of B2B lead generation and business development.

    If you are energetic, tech savvy, motivated and creative, this position will challenge and enhance your skillset. This is a quota-carrying role for career minded individuals that offers a strong introduction and foundation for a future role in Sales, pre-sales, solution consultancy or management with a global software organization.

    You will receive a best-in-class onboarding and continuous on the job coaching and personalized development to support your professional growth.

    ADEs are responsible for partnering with their Account Executives in the field to develop a territory strategy for discovering, nurturing, and qualifying a pipeline of leads, and converting those leads to Sales-qualified opportunities and revenue.

    ADEs are also responsible for working with their Sales & Solution Consultant Teams to actively support & progress opportunities through the sales pipeline funnel to close.

    Their prospecting activity is split between outbound, strategic sales driven prospecting, and following up inbound leads generated from prospect and customer engagement activated by Global campaigns and Regional Field Marketing.

    Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity-based metrics in place to achieve this outcome.

    What You're Great At :

    Outbound prospecting

  • This role uncovers & develops new business opportunities via outbound cold calling into targeted enterprise-level accounts by working strategically with an assigned Sales team of field-based Account Executives, articulating business value through persona-based research, storytelling, social selling, etc.
  • Inbound lead development

  • This role is responsible for qualifying and developing new business leads that come from prospect and customer engagement across our campaigns and digital events to generate Sales Qualified Leads (SQLs).
  • An inbound lead provides the opportunity for the ADE to build a profile of the customer pain points OpenText can resolve and a way in’ to the organization to map the buying process and target additional contacts engaged in the process.

    Opportunity progression

  • ADEs will be assigned opportunities to progress working as part of a win-team’ with an Account Executive and Solution Consultant.
  • Activities include re-engagement to understand any blockers, changes in the buying team or decision making process, change in organizational priorities, as well as nurturing additional relationships to move the opportunity forward.

    Prospecting activity

  • This role will act as a trusted business advisor and build customer relationships via outbound telephone cold-calling and the use of email, social media and video engagement
  • This role identifies key contacts and target accounts through Salesforce.com and desk-based research tools (e.g., LinkedIn & DiscoverOrg).
  • All lead generation activity, progress & forecasting is tracked and managed within Salesforce.com and Outreach using the approved processes and tools.
  • ADEs provide weekly progress & forecasting updates in their manager 1 : 1 meeting

  • ADEs qualify leads using the B2B BANT criteria : Budget, Authority, Need, Timeline and against approved prospecting sequences within Outreach
  • Sales Qualified Leads (SQL) are approved and monitored for quality via our SQL definition process agreed with Sales.
  • What It Takes to Excel :

  • Achievement of quarterly targets
  • Strong interpersonal and effective verbal and written communication skills, with the ability to listen and understand a prospect’s business challenges
  • Ability to work unsupervised and within a team environment
  • Creative, can-do attitude when researching leads and cold calling prospects
  • Ability to adapt in a fast-paced, high-growth tech environment - only constant is change
  • Strong organizational, planning and prioritization skills
  • Goal-oriented, positive, self-starter with strong analytical skills and a track record of autonomy, ownership, and execution
  • Ability & desire for continuous learning
  • Experience with Salesforce.com, Outreach, LinkedIn Sales Navigator & DiscoverOrg a plus.
  • Graduate or 1-2 years of proven successful outbound lead generation experience in a technology environment preferred
  • At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation.

    If you require accommodation at any time during the recruitment process please email accommodationrequests opentext.com.

    Applicants have rights under Federal Employment Laws including but not limited to : Family and Medical Leave Act (FLMA), Equal Employment Opportunity and Employee Polygraph Protection Act

    OPENTEXT - THE INFORMATION COMPANY

    Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries.

    Join us and be part of a winning team, where the opportunities for your career are limitless.

    From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries.

    Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.

    It’s our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.

    Perks

    If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.

    Benefits

    Our employee programs prioritize employees’ well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness / fitness reimbursement and time off to volunteer.

    Social events

    With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected.

    Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.

    Corporate Citizenship

    Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business.

    Through numerous volunteer initiatives, we support education and innovation for global change.

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