Our client is a leading supplier of global product brands for the construction industry. They provide a wide number of products and services to a global clientele in more than 100 countries.
Job’s Description :
The Credit Collection Specialist will be responsible for collecting their assigned portfolio of accounts, working through discrepancies and reconciling accounts as needed.
The Collector will have a large portfolio to maintain and will be responsible for communicating status to management.
Tasks and Responsibilities :
Responsible for approx $10m (600 800 accounts) portfolio of commercial accounts.
Research and make collection calls on assigned accounts daily.
Perform credit underwriting on new customers.
Resolve invoice discrepancies in a timely manner.
Document all interaction with customers.
File mechanics liens when required.
Supply lien waivers when necessary.
Provide copies of invoices and / or statements to customers as needed.
Bank Deposits, cash application and credit card payments
Work in a team manner with both Sales and the Billing department.
Skills Requirements :
High School degree required, Associates Degree a plus.
2+ years in a Corporate (B2B) Commercial Collections Specialist role.
Building supply / construction collection experience would be a plus.
Familiar with Contract Holdback process.
Must have excellent research and resolution skills.
Must have a thorough working knowledge of Excel and Word.
Must have excellent verbal and written communication skills in English & French.
Outstanding skills in persistency, negotiation and follow up.