Senior Analyst Lead
The University of British Columbia
Vancouver - Point Grey Campus
11d ago

Job Summary

UBC is embarking on a multi-year journey to transform its academic and administrative support processes and system environments for the entire UBC community.

The Integrated Renewal Program unites previously independent projects, formerly known as Student Academic Systems Initiative (SASI), Procurement Modernization, and HR Finance Renewal to replace 20-

year old legacy systems. The Integrated Program vision is to transform the way UBC supports learning and research, and how UBC works, to create a cohesive, integrated, and enriched experience for students, staff, and faculty.

The Integrated Renewal Program will implement one core platform for students, faculty and staff to conduct administrative tasks -

resulting in a better user experience, a new set of tools, a new way of working, and improved reporting for informed decision-making.

This role is part of the team that will deliver an enterprise-wide solution that :

1. Supports an engaged, collaborative, and exceptional learning, research, and working environment for students, staff, and faculty.

2. Enables a cohesive alignment of practices and processes.

3. Creates a simple, intuitive, consistent user experience where we interact with confidence and ease.

4. Ensures reliable, integrated, and accessible institutional data that enables people to make informed, strategic decisions.

5. Positions UBC and its people to embrace opportunities and adapt to future needs and requirements.

6. Provides robust, secure, sustainable solutions that are fiscally responsible.

Reporting to the Director of Transformation, HR, this position will lead the design, configuration, prototyping, testing and deployment of the new technology from the current HRprocesses to the future state.

Stakeholder engagement will also be critical to the success of this position and to the Program. This position will work in collaboration with the Integrated Renewal Program team to ensure the successful implementation of new processes in the HR areas.

The Senior Analyst Lead will be responsible for designing the future-state HR configuration, Security configuration and ensuring accurate data conversion and integration.

The Senior Analyst Lead will bring his / her human resources' acumen and expertise along with project management and change management skills to create an engaged, cohesive, and integrated employee experience for all users, making related processes easy and efficient for faculty and staff. Organizational Status

The Senior Analyst Lead is accountable to the Director of Transformation, HR for the HR stream of the Integrated Renewal Program.

This role will manage the Business Analysts specifically assigned to the HR Foundations areas to support the processes and procedures for HR at UBC.

The role will work closely with technology provider project manager and staff in UBC IT. Work Performed

  • Is accountable for designing the future-state HR configuration and security configurationusing Workday methodology and aligning to UBC's HR strategy
  • Provides leadership and management to designated Business Analysts
  • Evaluates impact of the new or updated processes created by the Business Analysts to guarantee risk mitigation
  • Identifies challenges and makes decisions having a functional impact, including those issues that may affect profile within the university community
  • Ensures milestones are well defined within his / her working group and monitored along the project life cycle for a seamless cohesive employment experience model
  • Makes recommendations to ensure the deliverables have a holistic view and alignment to the Integrated Renewal Program goals
  • Liaises closely with university stakeholders, and manages university-wide committees and working groups, to ensure design of future state HR foundations processes meet the needs of the community
  • Communicates effectively and accurately relevant project information to Project Manager
  • Assists the planning framework which establishes requirements for the alignment of business strategy and IT. Contributes to and guides the roadmap to implement the planning framework.
  • Provides recommendations on action plan to local senior leadership and implement programs which cultivate a positive and engaged workforce
  • Work proactively as a change agent and learning facilitator, in collaboration with the Integrated Renewal Program Organizational Change Management Team and business unit leaders to inform and plan change and learning initiatives, identify challenges and recommend solutions to key issues
  • Assesses and identifies the interrelationship between the different stream process areas
  • Provides technical expertise, training and consultation to other staff
  • Coordinates with other Business Leads on the Integrated Renewal Program to identify interdependencies and opportunities to coordinate and leverage processes and learnings for the benefit of overall program success.
  • Ensures data conversion and integration is complete accurately Supervision Received
  • Reports to the Director of Transformation, HR and works closely with HR Business owner(s) and the Integrated Program. Supervision Given

    Directs and oversees the Business Analysts. May provide functional supervision and guidance to UBC analysts and vendor personnel.

    Consequence of Error / Judgement

    The Integrated Renewal Program will transform the UBC workplace, making it a more cohesive, integrated and engaging employee experience.

    This project will touch the whole organization (over 50,000 faculty, staff and students) and thus has a high consequence of error with a negative impact to the whole organization.

    Decisions and recommendations may have legal, financial, and operational implications. Accountable for accurately assessing client needs and exercising appropriate judgment and foresight.

    Decision making influences team dynamics and effective delivery of services. Balances department / unit objectives within the context of university wide human resource strategies.

    The Senior Analyst Lead plays an important leadership role in the implementation, adoption and sustainment of this new system.

    Failure to effectively perform in this role would seriously compromise the successful implementation of the new systems, which would negatively impact the University to achieve its strategic goals and vision. Qualifications

    Undergraduate degree in a relevant discipline. University degree in Human Resources, Change Management, Leadership or a relevant discipline preferred.

    Minimum of seven to eight years of related experience and 3 years in area of specialization or the equivalent combination of education and experience.

    Experience in the design and implementation of transformational projects. Good strategic thinking, planning and implementation skills.

    Proven ability to hold an enterprise-wide view of the business. Must have capacity to manage strategy, processes and capabilities, technologies, and governance.

    Solid experience in organizational problem solving, change management and commitment to delivering results in a collaborative and collegial environment.

    Experience modeling and reviewing business processes using a variety of tools and techniques. Demonstrated experience and ability to identify structural issues within an organization, functional interdependencies and redundancies.

    Solid experience planning and deploying either HR, business or IT initiatives. Possesses in depth knowledge and work experience in higher education.

    Working knowledge of broad based finance technology preferably within higher education environment. Exceptional communication skills which allows for effective communication at all levels of the organization.

    Ability to act as liaison effectively conveying information between the business unit, faculties, functional areas and Information Technology.

    Demonstrated ability to develop and cultivate strategic partnerships, including the ability to facilitate dialogue on complex or sensitive matters among diverse constituents.

    Excellent judgment, problem solving and decision making skills. Ability to develop creative solutions to complex issues.

    Ability to engage, inspire, influence, and motivate all levels of personnel. Capacity to work effectively at all levels of an organization with the ability to influence others to move toward consensus when required. Must be a team player.

    Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.

    We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and / or status as a First Nation, Metis, Inuit, or Indigenous person.

    All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

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