Assistant Restaurant General Manager
Gateway Casinos & Entertainment Limited
Burnaby, BC
9d ago

Gateway Casinos & Entertainment Limited ( Gateway ) is one of the largest and most diversified gaming companies in Canada.

Operating in British Columbia, Edmonton and Ontario, Gateway has over 6,000 employees and operates 25 gaming properties with more than 280 tables, over 9,600 slots, 68 restaurants and bars and 272 hotel rooms.

As the selected service provider for the Central Gaming Bundle in Ontario, Gateway will bring two more properties and one new planned build in Wasaga Beach or Collingwood to the Gateway portfolio when fully implemented.

A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, which has dramatically improved the gaming customer experience while attracting new customers.

This includes brands like Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada.

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 25 locations.

Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!

The Position

With a combination of your proactive leadership style and genuine interest in customers, you will pave the way for a highly motivated team to create the ideal guest experience!

In this dynamic role, help drive the success of our signature outlet and build client relationships through in person and on-

line marketing and social media.

Use your passion for food and business to manage the operations while providing management support on the floor and ensure the best in service, quality, and ambience at Personas.

A Great Fit, if You

Take initiative in resolving issues and can empower a team to excel

Love building relationships and encouraging open communication and collaboration

Manage your time well while handling multiple tasks under pressure

Balance the strategic with the hands-on

Key Responsibilities

  • Maintains and demonstrates expert knowledge of upcoming sports events, products, and promotions
  • Supervises the shift operation of the Restaurant including all employee and guest related functions
  • Manages staff service activities, resources, budget and scheduling
  • Supervises and mentors the team; conducts recruitment, training, task allocation, and performance evaluation
  • Maintains and promotes updated knowledge of company policies and procedures
  • Responsible for opening and closing procedures and cash management activities
  • What You’ll Require

  • 3 years supervisory experience in a high volume restaurant (casual dining) or pub
  • Enrolment or completion of a marketing / hospitality program or equivalent experience preferred
  • FOODSAFE Level 1 Certificate (In BC) / Mini Food Safety Course (In Alberta)
  • Leadership skills able to direct and supervise staff
  • Customer service skills able to exceed guest expectations
  • Able to lift up to 50 pounds
  • Apply
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