Business Consultant - TELUS Data & Trust Office
1d ago

Join our team

The TELUS Data & Trust Office provides world-class, innovative privacy and compliance solutions to TELUS. We partner with teams across the organization to advance our corporate priorities, support innovation and ultimately deliver on our promise to safeguard our customer’s privacy and to earn and maintain stakeholder trust through effective compliance governance.

We see compliance with the law as simply our starting point and we passionately pursue opportunities to demonstrate respect for our customers and stakeholders through transparent, robust, and ethical business practices.

Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-

matter experts in compliance, privacy and data governance.

You’re in great company, working alongside some of the most passionate and innovative thought-leaders in Canada. As a member of the TELUS Data & Trust Office, you will find your colleagues to be equally passionate about innovation, thought leadership and our commitment to earning and maintaining stakeholder trust every day in all we do.

We know that stakeholder trust in our business practices is essential to TELUS’ strategy.

Here’s the impact you’ll make and what we’ll accomplish together

As a Business Consultant, supported by the Director of Risk Management, you will lead the development and enhancement of our business processes by playing a key role in enhancing how TELUS does business.

You will work in partnership with different business areas to identify and drive transformative and strategic change related to data governance & privacy initiatives.

Here’s how

  • Champion strategic transformational projects including internal governance and process development
  • Lead cross functional teams to resolve challenges, implement process improvement and execute our competitive strategy to deliver differentiated customer solutions
  • Take ownership of multiple process-focused projects and large complex programs
  • Committed to the delivery and support of key complex, transformational projects : utilizing dashboards, key performance indicators (KPIs), variance reports, ratio, cost and project tracking
  • Noted for your ability to analyze performance and results to improve understanding and provide insight to drive increased productivity, efficiency, quality, optimization, and the improvement and business processes
  • Participate in team program efforts which require project tracking and management in an environment focused on improving performance
  • Conduct program performance assessments and analyze results to identify opportunities and risks to drive increased productivity and quality
  • Qualifications

    You're the missing piece of the puzzle

  • Experience in process development and implementation of large scale projects
  • Known as an exceptional communicator, collaborative, innovative and process-improvement focused
  • Noted as an expert on process related methodologies
  • Noted for you exceptional organizational skills and ability to be resilient and adaptable in an environment of ongoing change or ambiguity
  • Confident with change management
  • Experience working with Microsoft (MS) Office, specifically Excel & PowerPoint
  • Respected for strength in facilitation
  • 5-10 years of relevant experience
  • Bachelor degree in Administration, Management or Finance
  • Great-to-have

  • Fluency in French, written and spoken
  • Apply
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