Collection Specialist - (Office or Remote - Work from Home)
Jetstu
Toronto, Ontario, Canada
6d ago

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments.

You will struck a balance between maintaining trustful relationships, and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness.

You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

Investigate historical data for each debt or bill

Monitor accounts to identify outstanding debts

Process payments and refunds

Take actions to encourage timely debt payments

Find and contact clients to ask about their overdue payments

Requirements

Knowledge of billing procedures and collection techniques

Excellent communication skills (written and oral)

Patience and ability to manage stress

Comfortable working with targets

Problem-solving skills

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