We are looking for a competent Collection Specialist to contact clients and collect outstanding payments.
You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness.
You should have excellent communication and negotiation skills, as well as an ability to work independently.
Investigate historical data for each debt or bill
Monitor accounts to identify outstanding debts
Process payments and refunds
Take actions to encourage timely debt payments
Find and contact clients to ask about their overdue payments
Knowledge of billing procedures and collection techniques
Excellent communication skills (written and oral)
Patience and ability to manage stress
Comfortable working with targets
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