IBI Group
Ottawa, Ontario, Canada
4h ago
Company Description

We are a global team of dedicated and experienced architects, engineers, planners, designers and technology professionals who share a common desire – to help our clients create livable, sustainable, and advanced urban environments.

From high-rises to industrial buildings, schools to state-of-the-art hospitals, transit stations to highways, airports to toll systems, bike lanes to parks, we design every aspect of a truly integrated city for people to live, work, and play.

Our collaborative and combined approach focuses not only on creating the best solutions today, but also determining the right solutions for tomorrow. We believe cities in the future must be designed with intelligent systems, sustainable buildings, efficient infrastructure, and a human touch.

At IBI, we’re defining the cities of tomorrow.

Our values:

Integrity – We do what is right.

Partnerships – We work together.

Excellence – We pursue design excellence.

Innovation – We embrace ingenuity.

Community – We build community.

Job Description

Are you a someone with an administrative, front-of-office background with great customer service skills who enjoys working within a dynamic, fast-paced environment? Great! Our Ottawa team might be interested in a profile like yours! IBI Group's Ottawa team is seeking a Fulltime Receptionist to join their team! As the sole Receptionist at this branch, you will be responsible for all front-of-office duties from greeting visitors, handling and directing all incoming calls through to boardroom scheduling, front-of-office upkeep and ad-hoc administrative support. The successful candidate will be customer-service focused, have excellent communication skills, and be highly organized.

What You Will Do:

  • Handling all incoming telephone calls and responding to general inquires on a multi-line phone system
  • Greeting all incoming visitors
  • Management and scheduling of boardrooms
  • Coordinating incoming and outgoing mail and courier packages
  • Handling the issuing of security access cards, dealing with property management and facilities issues
  • Overall office maintenance and upkeep including overall cleanliness and handling of equipment issues and facilities issues.
  • Managing logistics for internal and external meetings (coordination of lunches etc)
  • Ad-hoc administrative responsibilities including but not limited to: assisting the accounting department and new hire orientation – facilitating online training and required forms

  • Qualifications

  • Minimum High School Diploma
  • Up to 3 Years’ experience working in a Customer Service, Retail or Receptionist role
  • Previous experience with a multi-line phone system is preferred
  • Excellent working knowledge of MS Office (Excel, Word, Outlook, Powerpoint)
  • Experience in supporting multiple individuals
  • Excellent customer service, communication and presentation skills (written and verbal)
  • High level of professionalism is a must
  • Ability to work within diverse, fast-paced environment
  • The ability to multitask and handle a variety of situations

  • Additional Information

    We are an Equal Opportunities Employer and we welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

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