Helpdesk Analyst
Swim Recruiting
Vancouver, BC, CA
3d ago
source :

3-month part time (20 hours per week) help desk analyst with a reputable organization located in Mount Pleasant.

  • Part time (20 hours per week) help desk analyst contract
  • Great organization in the fintech sector
  • Located close to transit in Mount Pleasant
  • What & Why :

    Our fintech client is looking to add a part time help desk analyst to their team to assist with technical system related queries from clients located across Canada.

    Experience with Zendesk or another comparable ticketing system is necessary. You will be working closely with the marketing manager helping to build micro-sites in Salesforce, so previous knowledge would be considered an asset but a willingness to learn would suffice.

    Who :

    You would be joining a small close-knit team with great office space in the Mount Pleasant WeWork space. The team has clients all across Canada and helps manage money for thousands of Canadians.

    They are located close to transit with many great restaurants close by.

    You :

    You will bring the following education, skills and experience to the role :

  • 2-3 years’ experience in IT; experience training new system users
  • Experience using a system on a salesforce platform, building templated microsites, or a willingness to learn
  • Experience with Zendesk, Salesforce, JIRA
  • 2-year technical college diploma or equivalent experience
  • Next Steps :

    If the sound of this opportunity excites you, and you’re confident that it’s a good fit for your experience and career goals, then we’d love to hear from you! Please send your updated resume to us by applying to this posting and one of our awesome team of recruiters will be in touch.

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