Account Manager, Personal Insurance
Cowan Insurance Group
Ottawa, ON, Canada
23h ago

Are you a good listener who understands your customer's pain point? More importantly, are you willing to invest your time and expertise to offer solutions that solve their problems?

If your answer is “yes†and “yes†, and you have a knack for identifying sales leads, you should check out this Account Manager role.

What's the role?

The Account Manager will provide recommendations on customized insurance products to serve our Personal Lines customers' complex insurance needs.

You will be responsible for servicing our existing portfolio of customers as well as pursuing new businesses.

This role can be located at either one of our offices, including Ottawa, Cambridge or Hamilton.

Key responsibilities

  • Deliver prompt client service to our clients' Personal Insurance needs
  • Provide timely and effective resolutions to client's issues or concerns while maintaining a high level of professionalism
  • Explain and make recommendations to client on insurance coverages and products to ensure they are adequately protected
  • Liaison with underwriters
  • Look for cross selling and referral opportunities
  • What does it take?

  • RIBO License or ability to obtain
  • Bilingual in both English and French
  • Ability to speak Arabic is an asset
  • Previous Personal Insurance experience
  • Highly developed customer service skills
  • Excellent organizational skills
  • Able to work efficiently as part of a team as well as independently
  • Attention to detail
  • CAIB or CIP designation (or working towards designation) would be an asset
  • Challenge your thinking

    You're valued for your passion, drive and creativity and given the support to do your best work. At Cowan Insurance Group, the pace is fast but the work is meaningful, interesting and complex, just like you like it.

    Be in good company

  • Integrity matters. It drives our culture and fuels our collective desire to help our clients and communities thrive. At work, we're a team;
  • friendly, supportive and collaborative.

    Grow together

    We believe in your potential. If you're looking to develop your expertise with learning opportunities and mentoring, we'll make that happen.

    Benefits and perks

  • Competitive salary
  • Participate in our comprehensive pension and benefits plan on day one †no waiting period
  • Company-matched Registered Pension Plan
  • Company-paid training and development courses
  • Community involvement
  • Are you interested?

    Send your cover letter and resume to human.resources cowangroup.ca and share your unique story with us.

    While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

    We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position.

    Selections will be made without regard to : race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.

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