The Document Drafter is responsible for the creation and maintenance of standard and customized contract and / or booklet documents, ensuring their accuracy and legality, while meeting or exceeding departmental service and quality standards.
Create, customize, and publish including insured and uninsured (Contact, HCSA MRP, Excess Loss) contract and / or booklet documents, ASO plan documents, and services agreements Examine and analyze source material such as master application, correspondence, existing documents, previous carriers documents Clarify information, resolve outstanding issues, involve other areas in the decision making process such as Underwriting, Group Office, Group Products, Law, BPO Approve the final printed documents Arrange for final printing and delivery of booklets which may include requesting special booklet covers, artwork, special stock or sizes of printed booklets Living our values of Customer View : Integrity, Partnership and Communities
Qualifications and Competencies
Proven experience analyzing and interpreting written data Capability to solve problems and make decisions Proficient computer skills, specifically in MS Word.
Knowledge of Excel would be an asset Excellent written and verbal communication skills used to communicate with Group Service Offices and business partners to clarify and obtain information as required.
Well-developed organizational skills including the experience to prioritize multiple tasks and meet work deadlines Work independently as well as within a team, contributing to the team's success Knowledge of group insurance and contract-
related terminology would be an asset Ability to excel within a Purpose / Vision driven environment French Bilingual would be an asset