Contractor Sales Team Member
RONA
Brossard, Canada
2d ago

Description : The responsibilities of the Contractor Sales Team Member are :

  • Greet customers warmly and ensure a good customer experience;
  • Build and develop professional relationships with customers;
  • Assess customer needs an provide expert advice on any products;
  • Participate & organize special events for customers;
  • Follow up on orders and answer phone;
  • Prepare estimates / quotes on the store system, check availability of merchandise, delivery delays, prices, suppliers, etc;
  • Keep customer’s file up to date;
  • Keep current on competitors' pricing
  • Keep up to date with new products and their functions;
  • Ensure compliance with procedures and company’s standards;
  • Record transactions and collect payment for the purchased items;
  • Be aware of current promotions and flyers;
  • Ensure and participate in the maintenance of their department;
  • Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
  • Perform other duties as requested by the supervisor. Requirements : Do you have a knack for first-class customer service?
  • Do you have general knowledge of building material and supplies? You have what it takes to be part of our team!

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