Founded in 1979, Liteline Corporation is Canada’s leading and largest privately held lighting manufacturer. We specialize in LED lighting for North American residential and commercial markets.
More specifically, we manufacture complete lines for architectural lighting, hospitality and retail verticals, office and commercial space, high rise residentials and more.
Located in the vicinity of the high-tech hub in the Greater Toronto Area, Liteline operates a 160,000 sq. ft. office, manufacturing and warehouse distribution facility.
With over 130 employees, Liteline is poised for strategic growth for years to come!
With 40 years of dedicated customer service behind us we are seeking a dynamic, client-focused leader who will motivate and develop the customer service team towards achieving an exceptional level of customer experience.
If you enjoy a fast paced, entrepreneurial environment where you have the opportunity to make a mark with an organization experiencing high growth, please read on!
A little bit about you
Our ideal candidate is a unique blend of someone who believes that customer experience is everything and possesses a general understanding of electrical components or lighting.
As the Customer Service Manager, you will quickly learn about our industry and business and not only share the organization’s passion to help our customers develop their businesses but also recommend and execute on compelling ways to get there.
You are currently in a relevant leadership role and a model to your team for achieving efficiencies and deepening product and process knowledge that translates into your team’s ability to uphold Liteline’s reputation of offering excellent customer support during all sales and after-sales procedures.
Reporting directly to the Principal of Operations and collaborating closely with our Sales, Marketing and Operations teams, the Customer Service Manager, will be responsible for :
For the right candidate, we will offer :
We thank all candidates for applying, however only candidates selected for further consideration will be contacted.
We are an equal opportunity employer that values the unique skills and experiences of each of our candidates; recognizing that each prospective team member of Liteline may help turn our efforts into building a diverse and inclusive place to work, a reality.
We are committed to accommodating people with disabilities as part of our hiring process. Should you require accommodation(s) to participate at any point in the recruitment and selection process please contact mmorado liteline.
com referencing the position title in the subject line and a member of our Human Resources team will be in touch with you as soon as possible.