Position Summary :
Responsible for all aspects of assigned field service calls, including but not limited to;
Proactive customer contact in order to properly identify machine faults
Timely and accurate diagnosis and repair including computer connection / diagnosis with machine to identify fault codes
Effective communication to vendor with respect to assist program and / or direct calls in order to facilitate accurate diagnosis
Accurate ordering of required parts and follow-up to ensure parts are received in order to complete the assigned service work
Accurate and timely service report submissions (includes time cards)
Care and maintenance of assigned service vehicle and tools
Daily vehicle checks and CVOR log-books
Effective, open and frequent communication with Product Support Manager and office
Take part on the on-call rotation
Must have a minimum of 3 to 5 years’ experience working in the heavy equipment industry.
Must have Licensed Heavy Equipment Certification / license or equivalent.
Has to be proficient with hand tools, computer tools, torches, welding equipment, air tools etc.
Must also possess a clean drivers abstract and must supply own tools.
Are you ready for Strongco?
Get a competitive wage, a solid benefits package, great training and a career progression while being part of the most skilled talents.
Please submit resumes to jobs strongco.com or fax 905-565-3865 indicating the JOB TITLE, THE POSITION AND THE LOCATION. Only those candidates selected for an interview will be contacted.
Strongco is an Employment Equity Employer