The successful individual will leverage their proficiency in Retail Management to...
Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience
Develop product knowledge skills and remains aware of current collections that are in-store and on-line; cascade and train information to the broader team
Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
Stay current with market competition, industry, fashion trends and customer shopping behaviors
Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities;
create and modify action plans for the continuous development of staff
Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business (i.e. payroll, staffing, etc.)
Create a talent bench strength by actively recruiting and interviewing candidates while retaining top talent
The accomplished individual will possess...
2-5 years of previous Store Manager experience in a luxury retail service environment preferable. Possess current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.