Senior Microsoft Cloud Consultant
360 Visibility
Vaughan, Ontario, CA
3d ago

Senior Microsoft Cloud Consultant

As a leading Microsoft Gold Partner, we help businesses with Microsoft Cloud Technology. As a trusted advisor, we regularly work with all levels of IT departments in migrating, supporting, and improving their use of Microsoft Cloud technologies.

We do this by understanding their business needs and equipping them with the hands-on skills and resources they need to succeed.

What You’ll Do :

  • Have fun while exploring new and existing Microsoft based cloud technologies to meet the changing needs of our customers
  • Build and execute Office 365 migration plans with the support of other members of our cloud team
  • Address Helpdesk requests for O365 and Azure services with passion and excellence
  • Assist customers with Active Directory, DNS, Group Policies, and Identity management
  • Help our customers manage and onboard devices using Microsoft Endpoint Manager (Intune)
  • Escalate Office 365 tickets to Microsoft and collaborate with others on the team regarding support issues
  • Lead customer-facing and internal projects, while assisting with the technical engineering and operationalization of Office 365 solutions
  • Windows Server remote management and monitoring including performance, backup, and updates
  • Troubleshoot and resolve various system and application errors, as required
  • Create and maintain documentation of new solutions, tools, and practices
  • Manage Office 365 security administration in collaboration with the Cybersecurity team
  • Must-have :

  • Be professional, friendly, and articulate in your communication and troubleshooting skills
  • At least one (1) MS365 / Azure certification related to the role
  • Some fluency of a programming or scripting language, ideally PowerShell
  • Eager to take on new tasks / responsibilities and has passion for customer experience, operational excellence, and continuous development
  • 8-12 years’ experience in Information Technologies with experience migrating Exchange and supporting Office 365
  • Rich understanding of DNS, Active Directory, Exchange Online, SharePoint Online, Teams
  • Knowledge of Microsoft Security practices using Active Directory, Azure AD, and Office 365 Online groups
  • Knowledge of Windows Operating Systems, Microsoft SQL, Microsoft IIS, Microsoft Internet Explorer, and network concepts
  • Nice-to-have :

  • Experience with Microsoft Azure services
  • Experience in a multi-tenant managed hosting or managed services department
  • Experience with the Microsoft CSP portal
  • Why Work at 360 Visibility :

  • We’re a tight-knit group of professionals that love what we do and are always looking to get better
  • Rapid pace, highly agile and focused team environment
  • Work remotely during pandemic
  • Monthly virtual team events
  • Work with a company that’s always first adopters when it comes to new technology
  • Training and development budget
  • Great medical, dental & vision benefits
  • RRSP contribution matching
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