Junior Inside Sales Representative, Technical Support Consultant
NexOne
Saint-Hubert, Canada
4d ago

Position filled as soon as possible

 

You are passionate about sales and customer service, you want to join a dynamic team, you want to have opportunities for advancement, you join the NexOne team. 

 

Leading the charge in Real Estate technology

NexOne is a software developer providing a full range of tools to both real estate brokers and agencies designed to increase productivity and efficiency. At NexOne we are proud of the exceptional customer service that we provide. The Junior Inside Sales representative and technical support consultants assure an high quality user experience by helping disseminate knowledge of platform; investigating, troubleshooting and responding to our users’ support requests.  They will also be responsible for the promotion of our products. This position is a unique opportunity to work in an environment and grow in a stimulating, friendly and learning environment.

 

Situated on the South Shore of Montreal near to Dix30, easily accessible by car and by public transportation (free parking available)

 

Skills and Experience

 

  • Excellent ability to communicate verbally and in written form in both French and English
  • Experience in troubleshooting with clients both over email and the phone.
  • Experience with operating systems such as Window 10, Mac OSX, Android IOS.
  • Expérience de l'apprentissage de nouveaux logiciels et de la formation d'autres personnes sur leur utilisation.
  • Knowledge of pertinent web browsers (Edge, Firefox, Chrome, Safari, etc.)
  • Experience with help desk and business communication software (Salesforce, Jira Software)

 

Salary and Benefits

  • Dental insurance
  • Health insurance
  • Life and long-term disability benefits
  • Competitive salary (40k – 55k + commission)
  • Commission on sales
  • Paid sick days

 

Who we’re looking for

  • Dynamic
  • Likes to work with the public
  • Autonomous and can work on their own initiative
  • Quick learner
  • Passionate about sales and meeting and surpassing their objectives

 

We believe in encouraging a healthy balance between work and home life, and in keeping with this we offer flexible schedules for students and part-time worker. We also organise company BBQs, 5 à 7s and end of year parties to strengthen team cohesion and bonding.

 

On a daily basis the chosen candidate will be responsible for:

  • Providing fast and professional solutions and giving instructions to our clients through phone, messaging and email. 
  • Maintain a current knowledge of our products and promotions.
  • Documenting service requests and triaging them to the correct departments.
  • Creating video and written articles for internal use for future troubleshooting
  • Facilitating some aspects of brokerage alongside a professional broker. 
  • Re-newing contracts and helping the promotion of our products.

 

 

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