Job Summary .
To be eligible to apply for this position you must live in the Greater Toronto Area and be legally entitled to work in Canada.
To facilitate the smooth operation of the Chelsea Hotel’s Parking Garage and ensure that such services is provided in keeping with guest services practices and policies.
Obtain payments for garage use from both guest and non-guests.
Ensure that both guest passes have been posted appropriately.
Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction.
Service given meets and / or exceeds the guest service standards of the Chelsea Hotel.
Maintain float per the Hotel’s Bank Agreement.
Monitor garage entrance and exit equipment in addition to the equipment in the Attendant Booths and inform the Maintenance department if there is a problem with equipment or repairs required.
Maintain supplies in the garage areas and order as required.
Complete a revenue report at the completion of each shift.
Open communication with Managers and Security to report challenges or issues.
Be fully up-to-date on garage operational procedures as well as rules and regulations.
Complete all tasks in accordance with practices and policies of the Chelsea Hotel.
Safe and effective use of equipment.
Adhere to and comply with all safety regulations including handling hazardous materials according to MSDS.
Be fully aware of Fire and Emergency Procedures.
Previous Guest Service experience an asset.
Be able to work effectively on a team as well as independently.
Strong work ethic.
Basic mathematic skills.
Fluent in English.
Able to stand / sit for long periods of time.
Able to lift and bend.
Able to work in a small, enclosed environment (Cashier Booth )
The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities.
As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.
If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.
Terms of employment . Part time