Job Summary :
River Rock Casino Resort is currently recruiting for a customer service individual who will be responsible in maintaining the Pool and Health Club.
Ensuring guests have a safe and enjoyable aquatic and exercise experience.
Other Duties and responsibilities for our Pool Attendant will include :
Greets guests and orients them to the facilities
Issues towels to guests
Is aware of how many guests are in the pool and ensures all rules are being observed
Maintains a clean area in both the pool and health club. Identifies and is aware of all chemicals related to pool operations and maintenance.
Reports deficiencies to the Manager, Front Office
Vacuums the pool on a pre-determined schedule
Is responsible for the cleaning, folding and stocking towels in the pool area
Secures & opens the patio area ensuring all patio furniture is clean and properly placed
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed.
Successful candidates will demonstrate the following qualifications :
Exceptional interpersonal and communications skills
Customer service experience
Ability to handle multiple tasks and projects at one time
Ability to stand for long periods of time
Interest in health and fitness an asset
Ability to provide leadership in a team environment and motivating, developing, and sharing in the successes of the team
Possess a high level of honesty and integrity
Serving It Right Certification or the ability to achieve a Serving It Right Certification
Ability to successfully obtain a Criminal Record Check
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
A willingness to learn, develop and achieve new skills for personal and professional development
Live GCC’s Values on the job : Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship
A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
Candidates must be ready and willing to work a flexible schedule. The scheduled hours of work will be based on business needs.