Service Writer
Rocky Mountain Equipment
Moosomin, SK, CA
12h ago

Job Duties and Responsibilities Include :

  • Ensuring all paper flow and record keeping for the service department is completed and administered properly and efficiently.
  • Administer all aspects of the warranty claim flow including claim writing, warranty parts return, warranty account reconciliation, and warranty appeals.
  • Keep accurate records of customer surveys.
  • Work with Service Manager on day to day operations of the service department.
  • Employee must adhere to all Occupational Health and Safety Standards as the company is committed to the protection and wellness of its employees
  • Job Requirements and Qualifications Include :

  • High School Diploma
  • Excellent computer skills including Microsoft Word, Excel, and other software.
  • Exceptional customer service skills and communication skills
  • Technical Knowledge of Agriculture and / or Construction equipment is an asset.
  • Previous warranty administration experience with CASE Agriculture and / or Construction is an asset
  • Previous Service Writer experience within an Agricultural, Construction, Automotive or other Heavy Equipment shop is an asset
  • We offer an exceptional compensation structure with benefits including health, disability and dental coverage, incremental wage increases per company policies, ad-hoc performance bonus', work boot payment, tool allowance loan, personal days, and an employee stock ownership plan that allows employees to contribute to an RRSP or Non-RRSP account that will be invested in RME stock.

    We thank all applicants for their interest; however, only candidates selected for an interview will be notified.

    Category : Service

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