Senior Information Analyst
Canadian Nuclear Laboratories
Chalk River, Ontario, Canada
2d ago

INTRO

  • The Senior Information Analyst is responsible to support the Information Management (IM) program through the maintenance of existing, and development of new procedures;
  • to develop and deliver Information Management training; to further compliance with the IM programs’ processes; to provide technical and functional support and guidance to employees and contractors in order to ensure that the corporate system of documents and records performs adequately;
  • and to understand business needs, propose and implement improvements to existing processes in order to simplify the processes associated with managing information.

    DUTIES

  • Develop detailed understanding of client business process and applicable requirements
  • Identify gaps and / improvement opportunities, design solutions, obtain approval for changes to the document and records repository’s information architecture and metadata
  • Implement Information Architecture and records management configuration changes
  • Develop and deliver education programs for information management processes and tools to ensure IM requirements and processes are understood by users, and compliance is maintained
  • Oversee the documents and records repository’s information architecture and metadata, implement changes as required by the evolution of the business and / or requirements
  • Provide functional technical support to the company’s document and records repository, troubleshooting user access, workflow and other system usability issues
  • Manages user access to the Records repository, setting up and modifying user permissions and release codes throughout the EDRMS
  • Monitors trends, identifies challenges, analyses and solves problems using standard policies, procedures, modifications of standard procedures or previously developed methods.
  • Develop documentation internal to IM and assist the development of company-wide documentation to ensure compliance with IM requirement
  • Provide estimates for, plan and run small IM projects
  • QUALIFICATIONS

  • Certification Information / Records Management / business analysis / process management, or demonstrated equivalent acquired through working experience
  • Minimum of 5 years of cumulative practical experience in Records and Information Management
  • Minimum of 2 years working knowledge of Open Text Content Suite or comparable EDRMS technology
  • Demonstrated skills in process mapping, developing taxonomies and analysis of Information Management processes
  • Document Control Certification an asset
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