Aftermarkets Delivery Manager
Montreal, Quebec
5d ago

People in our ClientDelivery & Operations career track drive delivery and capabilityexcellence through the design, development and / or delivery of a solution,service, capability or offering.

They grow into delivery-focused roles, and canprogress within their current role, laterally or upward.

Business ProcessAdvisory professionalsapply deep industry, domain and / or analytics skills to develop businessinsight, share recommendations with clients, and enable the implementation thathelps clients realize business outcomes-such as revenue enhancement, operatingcost reduction, working capital improvement and customer acquisitions.

As the AftermarketDelivery Manager, the person will be responsible for complete managing anddriving the Aftermarkets business and further enhancing the Analytics basedWarranty Solutions.

Job Description

A professional at this position level within Accenture hasthe following responsibilities :

  • Sound understanding of theSpares Parts Planning and driving the technical solution to link the WarrantySolutions towards efficient Spares Parts management as well.
  • Sound understanding of endto end aspect of direct procurement including material planning.
  • Tenacious and efficient,drive profitability and managing service quality, cost and leadership of thepeople delivering services across projects / programs / portfolios of all scale.
  • Extensive experience inOperations Management, Warranty Claims Management, Master Data Management,Claims Adjudication, Warranty Analytics & Supply Chain management
  • Passionate about qualityand customer satisfaction.
  • Record of improvingefficiency, productivity and profitability through automation and processimprovement.
  • Also support sales throughinnovative solutions, leading the execution of the solution plan and deliveryexcellence programs to achieve the delivery and commercial expectations ofAccenture offerings.
  • Basic Qualifications

  • 8 years’ experience inWarranty Analytics and Automation
  • 8 years’ experience inClaims Management Process Improvement
  • 7 years’ experience inSpares Parts Forecasting and Planning
  • 8 Years’ experience inDirect Procurement including material planning
  • PreferredQualifications

  • Knowledge of R(Programming)
  • Bachelor of Technology withany field
  • Professional SkillRequirements

  • Excellent interpersonal,motivational, presentation and Analytical skills.
  • Proven ability to build, manage and foster ateam-oriented environment
  • Proven ability to work creatively and analyticallyin a problem-solving environment
  • Desire to work in an information systemsenvironment
  • Excellent communication (written and oral) andinterpersonal skills
  • Excellentleadership and management skills
  • Demonstrated leadership in professionalsetting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
  • Accenture is a leading global professional services company,providing a broad range of services and solutions in strategy, consulting,digital, technology and operations.

    Combining unmatched experience andspecialized skills across more than 40 industries and all businessfunctions underpinned by the world’s largest delivery network Accenture worksat the intersection of business and technology to help clients improve theirperformance and create sustainable value for their stakeholders.

    With morethan 505,000 people serving clients in more than 120 countries, Accenturedrives innovation to improve the way the world works and lives. Visit usat .

    Accenture does not discriminate on the basis of race,religion, color, sex, age, non-disqualifying physical or mental disability,national origin, sexual orientation, gender identity or expression, or anyother basis covered by local law.

    Accenture is committed toproviding employment opportunities to current or former members of the armedforces.

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