Course Hero seeks to be one of the most customer-centric companies in the world. To achieve this ambition, our Research and Design team is looking for a Senior UX Researcher to empathize our users and deliver impactful insights, to ground our current products and inspire the future ones.
You are a hands-on researcher with rich knowledge of user needs and behaviors, proven skills to collaborate across teams, and a proven track record of success in implementing user insights into improved user experience.
In this role, you will help seek the most ambitious and critical user questions, especially about students and tutors.
Here are some ways you’ll make an impact :
Are you our Senior UX Researcher?
Demonstrate successes of driving measurable business results and customer values through rigorous user insights.
Modify and refine existing methods to solve real user problems.
Bonus Points :
Benefits & Perks!
Equal Employment Opportunity Statement (EEO)
We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.
We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees.
Please contact us to request accommodation.
About Us :
Course Hero is on a mission to help students graduate confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24 / 7 tutor help.
More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction.
Everyday, students, educators and tutors help more than 20 million students make every study hour count.
We have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn.
Our bold mission is to help students graduate confident and prepared!
We are not the only ones that think we’re onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay Area , Top 50 Best Paying Companies in the Bay Area , Top 100 Most Transparent Companies , and in the Top 50 Most Transformational Companies in Education Technology .
Read up on some of our recent news coverage , blog , and learn more about us to see what it is like to work with our team.
Join us on our mission!