Principal Accountabilities :
Professionally interacts with both walk-in and telephone customers.
Provides sales and quotation support to customers.
Provides technical support on application of products.
Writes up customer orders for pick-up and delivery and showroom.
Accurately handles sales transactions.
Performs parts lookup using manufacturer’s software.
Ensure attention to detail and accuracy in order entry for customers.
Ships and tracks orders.
Maintains records of rental inventory, status and ensures billing is completed each month.
Assists in physical inventories as needed.
Maintain technical knowledge by reviewing technical publications, attending product knowledge meetings and educational workshops, as approved.
Follow all safety practices as outlined in the health & safety manual.
Off load and put away product, by hand and using a forklift.
Organize and maintain cleanliness of warehouse and show room.
Other duties as assigned.
Knowledge and Skills :
Demonstrated ability to operate material handling equipment including forklift truck.
Good organizational, time management and prioritizing skills.
Strong work ethic and positive team attitude.
Able to build and maintain lasting relationships with customers.
Strong written and verbal communication.
Self-motivated, with high energy and an engaging level of enthusiasm
Able to perform basic calculations and mathematical figures.
Ability to work individually and as part of a team.
Physically fit and able to lift 50lbs without assistance.
Forklift certification would be an asset.
Experience in construction products and supplies would be an asset.
2+ years of experience in building supplies sales preferred.
1+ year experience in customer service is preferred.
High school diploma or GED.
Job Types : Full-time, Permanent
If interested, please send your resume to hr nca.ca with subject line Application for CSR Lethbridge Position