Call center representatives
Pragma
Longueuil, QC, CA
20h ago
source : jobWings Careers

pragma is looking for customer service Representatives Billingual or Anglophone only to join is team! This position requires an individual who is passionate about customer service and highly competitive environment.

People with call center experience and sales are encouraged to apply!

Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business.

Our customers journey typically starts with a quest for information about our service. They can use the Web to book the service or they can call you to :

  • listen to their needs, answer their questions or concerns
  • recommend and sell them the appropriate solution according to their needs
  • explain the features and benefits of available options with a personalized approach
  • If routine is not your "cup of tea", you like challenges and can thrive under pressure, you will connect with our customer service teams.

    Some important details about this position :

    BENEFITS & WORK ENVIRONMENT

  • salary 14.50$ + incentives
  • insurance coverage (medical, dental, life insurance) after 365 days of work
  • 2 locations :
  • 1094 boul Marie-Victorin Longueuil

    4715 rue d'angora Terrebonne

    SCHEDULE

    You are available to work :

  • On variable schedule including evenings, weekends and holidays
  • you are looking for a full time job or part time with a minimum of 20 hours of work per week
  • On shifts varying between 4 and 8 hours per day
  • TRAINING

    You will follow a three day training session which must be successfully completed before obtaining the position.

    Requirements :

    You are well-suited for this challenge if you :

  • are fully BILINGUAL, both written and spoken or ANGLOPHONE only
  • possess a high school diploma
  • have great computer and Internet search skills
  • Come on board and apply now!

    Avantages :

    Great work environement

    Horaires flexibles

    Stationnement sur place

    Type d'emploi : Temps Plein, Temps Partiel

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