Senior IT Business Analyst, Infrastructure
Intact Financial Corporation
St-Hyacinthe, Québec, CAN
2d ago

About the role

As an IT business analyst Senior, you will play a leading role in delivering of portfolio projects. You will have to understand the business, the technical vision as well as the objectives pursued.

In addition to collecting and documenting business or technical requirements, you will need to communicate them in an appropriate language for the relevant audiences.

In collaboration with the different members of the project team, you will analyze the solutions, develop test plans that you will execute in a timely manner and finally, participate in the implementation of the solution.

You will have to develop and maintain strong business relationships. You will also have to collaborate with the change management team.

Main responsibilities

  • Collaborate with stakeholders to gather and document their needs and translate them into technical requirements
  • Perform requirements analysis and identify gaps
  • When needed, challenge / negotiate such requirements to align them with the best way of using technology.
  • Document the functional specifications and business process changes related to business requirements.
  • Identify opportunities to enhance Business processes and reporting.
  • Translate business requirements into solutions with Architects and Specialists
  • Ensure solutions meet business requirements.
  • Create and maintain changes on documentation (ex. user guides, policies, system and training) including the integration of new processes and technologies within the current operations.
  • Create and document test cases to confirm that deployed solutions will live up to established business requirements, standards & practices.
  • Coordinate and / or execute test activities including user acceptance ones, and document results.
  • Liaise with other teams impacted by changes including Helpdesk.
  • Ensure solutions are effectively deployed with proper change management communication
  • Conducting meetings and presentations to share ideas and findings.
  • Effectively communicate your insights and plans to cross-functional team members and management.
  • Qualifications

    What you bring to the table :

  • A bachelor’s degree in Computer Science or related field
  • A minimum of 5 years of experience as an IT business analyst in a large organization
  • Exceptional analytical and conceptual thinking skills
  • Process mapping experience
  • The ability to challenge stakeholders and work closely with them to determine acceptable solutions
  • Advanced technical background
  • Excellent documentation, communication and interpersonal skills.
  • Knowledge of requirements modelling and technical documentation
  • Competency in Microsoft applications including Word, Excel, PowerPoint
  • Bilingual (French / English).
  • Other assets :

  • Experience in one or more of these fields : Telcom, Networking, Call Center, Security, Data Center, Storage, End-User Computing, AI, Integration and demand management.
  • Certification in business analysis, CBAP or PMI-PBA
  • Here are a few reasons why others have joined our team :

  • An award-winning, inspiring workplace that supports its people and recognizes great work
  • Stimulating, challenging projects and development opportunities to help you grow your skills and career
  • A comprehensive financial rewards program that recognizes your success
  • An extensive, flexible benefits package
  • An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
  • A $350 annual wellness account that promotes an active lifestyle
  • Flexible Work Arrangements

    We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.

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