Systems Analyst
OpenText Corp
Mississauga, ON, CA
4h ago

Do you want to be part of a collaborative team, that uses OpenText’s own industry leading software solutions to support business needs?

Seen as the first customers of OT products, our team plays a key role in solving our business problems using OT products and working with our partners in R&D to continually improve our products.

We thrive in a fast-paced environment and are presented with constant opportunities to learn new OT products, interact with a variety of stakeholders, and make a meaningful impact on the extended teams we work with and on OT as a company.

You Are Great At :

  • Providing operational support to end users on a global basis. In this role, this will include a variety of OpenText applications including Content Server, xECM, Core Content eDocs, and related technologies.
  • Maintaining systems as required; patching, upgrading, monitoring and troubleshooting are regular activities during business hours, and sometimes outside of business hours to minimize service disruption.
  • Familiarity with a wide-breadth of technologies; web-based applications, the difference between on premise and Cloud software, workflow / BPM process solutions, and ITIL.
  • Supporting acquisition content integration activities, including content and workflow migration to Content Server and other standard OT ECM tools.
  • Software development lifecycle : working with end users to understand the business need; translating business problems to technical requirements.
  • Requirements analysis and design documentation, build and test, User Acceptance testing. Documenting the solution.

    What It Takes :

  • Bachelor’s degree in computer science, engineering, business, finance or a related area of study or significant experience in a similar role.
  • Self-motivated, curious and interested in learning new technologies
  • Willingness to develop and exercise skills in the areas of enterprise content management, web-based software applications, and custom workflow
  • Ability to manage multiple tasks in parallel
  • Familiarity with HTML, CSS, JavaScript frameworks, report writing, and other related technologies
  • Knowledge of business analysis, project management, and software development lifecycle (SDLC). Familiarity with Waterfall and Agile methodologies or the ability to learn quickly
  • Knowledge of ITIL methodologies and change, incident and problem management
  • Interest in system administration, infrastructure design, capacity planning and performance tuning
  • Experience with or willingness to learn process automation
  • Interest in web-based software applications, workflow processes, and requirements analysis with business users
  • A self-starter attitude, a strong desire to learn as you go, and the belief that you can make a meaningful contribution to your immediate team, the business users that you serve, and to the organization as a whole.
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