Investigator (Surveillance) - Burnaby
Opta Information Intelligence
Burnaby Eastlake, CA
19h ago

Company :

Investigator (Surveillance) - Burnaby

Job Description : Role Summary

Role Summary

Xpera Risk Mitigation & Investigation, premier national provider of Risk Mitigation & Investigation Services. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their fullest potential.

Through our suite of services we enable our clients to enhance business performance and insure operational continuity by providing the experts and the tools to manage all levels of risks.


The Surveillance Investigator position will involve the completion of assignments while gathering purposeful evidence / information in coordination with achieving client and Management goals, while doing so in compliance with the company’s systems, policies and procedures.

Please note a computer, camera, and cell phone will be provided.

Compensation : Commensurate with experience. We offer competitive wages, RRSP along with group medical, dental benefits and a kilometer (km) allowance.

Competencies required to succeed

  • Excellent oral and written communication skills and the ability to write detailed, comprehensive reports.
  • An analytical thinker with advanced problem solving skills. Ability to approach a problem from different perspectives and explore all angles, using an investigative mindset.
  • Comfortable with the use of a computer, standard programs, and use of online data resources, etc.
  • Must be discreet and comfortable handling sensitive information.
  • Extremely organized, concise, and strong attention to detail.
  • Must work well independently with minimal supervision.
  • Use of a reliable motor vehicle that is suitable for surveillance.
  • Education, knowledge and experience required


  • Two years of experience conducting mobile and foot surveillance for insurance claims and corporate investigations is an asset.
  • Education

  • Completion of Investigator training / course, diploma / degree in criminology; background in legal, and / or psychology an asset.
  • Possession of a valid BC Investigator license
  • Environment / Work Conditions

  • While the incumbent must be team-oriented, it is imperative that he / she be self-sufficient and dedicated as the role of an investigator calls for much independence in the field.
  • Flexibility to work irregular hours and days evening, weekend, and holiday work will be required
  • Positive Team Dynamics
  • Fast paced environment
  • Physical Demands : Hand writing, data entry, extended hours sitting, standing, walking, running, driving.
  • All prospective employees must pass a background check
  • SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.*
  • Apply
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