Co-Op/Intern Application Administrator
Ottawa, Canada
11h ago

At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet for each other, for our customers and for generations to come.

Our cloud-based platform RapidResponse ensures that the products we need everything from medicine and cars, to day-to-day items like toothpaste make it to market and into our hands when we need them with minimal ecological footprint.

We make the world better, and you can too.

Co-Op / Intern Application Administrator

Job location : Ottawa, Canada

Term length : 8 or 12 months starting January 2022

About the team

As a member of our Cloud Services team, you will be responsible for delivering Software-as-a-Service to our customers globally.

What you will do

  • Maintain and implement processes and procedures for day-to-day operations activities covering the provisioning, setup, test, deployment, monitoring, and ongoing maintenance of customer systems for the on-demand RapidResponse Service
  • Troubleshoot system performance issues and react to application health issues
  • Take ownership and accountability for the incident resolution process
  • Must adhere to all security and confidentiality requests for this position
  • May perform additional projects upon request
  • What we are looking for

  • Enrolled in a post-secondary diploma or degree program in computer science or a related discipline
  • Ability to work a 8 or 12 month Co-Op / Intern term
  • Proven strong research and troubleshooting skills
  • Working knowledge of the Windows environments
  • Knowledge of programing languages or scripting languages such as PowerShell would be an asset
  • Knowledge of remote system administration
  • Understanding of systems performance monitoring
  • Knowledge of modern SaaS technologies
  • Excellent written and verbal communication skills
  • Must be a Canadian Citizen or a Permanent Resident due to CGRP security requirements
  • What we have to offer

  • Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating our work is never done.
  • That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.

  • Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun.
  • We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.

  • Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
  • Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
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