Co-Op/Intern Application Administrator
Ottawa, Canada
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At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we’re empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet for each other, for our customers and for generations to come.

Our cloud-based platform RapidResponse ensures that the products we need everything from medicine and cars, to day-to-day items like toothpaste make it to market and into our hands when we need them with minimal ecological footprint.

We make the world better, and you can too.

Co-Op / Intern Application Administrator

Job location : Ottawa, Canada

Term length : 8 or 12 months starting January 2022

About the team

As a member of our Cloud Services team, you will be responsible for delivering Software-as-a-Service to our customers globally.

What you will do

  • Maintain and implement processes and procedures for day-to-day operations activities covering the provisioning, setup, test, deployment, monitoring, and ongoing maintenance of customer systems for the on-demand RapidResponse Service
  • Troubleshoot system performance issues and react to application health issues
  • Take ownership and accountability for the incident resolution process
  • Must adhere to all security and confidentiality requests for this position
  • May perform additional projects upon request
  • What we are looking for

  • Enrolled in a post-secondary diploma or degree program in computer science or a related discipline
  • Ability to work a 8 or 12 month Co-Op / Intern term
  • Proven strong research and troubleshooting skills
  • Working knowledge of the Windows environments
  • Knowledge of programing languages or scripting languages such as PowerShell would be an asset
  • Knowledge of remote system administration
  • Understanding of systems performance monitoring
  • Knowledge of modern SaaS technologies
  • Excellent written and verbal communication skills
  • Must be a Canadian Citizen or a Permanent Resident due to CGRP security requirements
  • What we have to offer

  • Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating our work is never done.
  • That’s because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they’re passionate about.

  • Great People - We take our work seriously, but we don’t take ourselves too seriously! It’s in our DNA to celebrate, laugh, and have fun.
  • We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.

  • Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
  • Diversity, Equity and Inclusion - Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others’ differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.
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