Commercial Account Manager
Alterna Savings
Thamesville, Ontario, Canada
10d ago

Scope of Position

The Commercial Account Manager will ensure that Nexus Community Savings (a division of Alterna financial group) attains its growth objectives and manages its existing commercial portfolio by assisting both new and current commercial accounts in meeting their business needs.

The Account Manager will further the member relationship by identifying and providing for account needs for credit, deposit and other products and services.

The Account Manager will manage a portfolio of medium to large sized credits and accountabilities will include all aspects of portfolio management including performance of revenue growth initiatives and credit quality assessment.

Proactive involvement in business development activities will be expected, for the purposes of generating and retaining business from existing and new members.

Major Responsibilities

  • Responsible for the business development and management of the commercial and agriculture portfolios in the region
  • Manages a portfolio of businesses with lending needs within their region, involving annual review of the risk and profitability of each member’s account;
  • monitors problem accounts and plans to minimize risk

  • Builds relationships with existing members; networks with external business organizations and individuals to generate new business
  • Receives and analyzes financial and personal net worth statements; calculates debt servicing capacity; negotiates terms and conditions of loans
  • Identifies and pursues opportunities to promote other business services and non-credit products; reviews current portfolio to ensure clients have proper banking products
  • Rewiew and prepare commercial and agriculture loans, mortgages and operating lines of credit for business purposes within lending limits;
  • Supports actions to improve the growth and development of the loan portfolio
  • Supports branch managers in obtaining new business opportunities
  • Qualifications

  • University Degree or work equivalency
  • 4 5 years commercial and consumer lending experience, customer service and sales experience
  • Thorough understanding of commercial and agricultural credit
  • Displays exceptional interpersonal skills by demonstrating approachability, trustworthiness, flexibility and a strong work and service ethic
  • Proven relationship management and sales effectiveness skill, able to identify member needs and match appropriate solutions
  • Understanding of markets and trends in the industry
  • Demonstrates results orientation in both sales and service
  • Thorough understanding of the Credit Union’s business strategies an asset
  • Thorough understanding of the Credit Union’s products and services an asset
  • Committed to continuous personal improvement
  • Compensation

  • At Alterna, we offer a competitive total rewards program and an opportunity to truly make a difference. If you put people first and value excellence and integrity, we hope you'll apply!
  • Although we appreciate all applicants, preference will be given to candidates who most closely meet the qualifications, key skills and competencies outlined above.
  • Alterna is compliant with the Ontarians with Disabilities Act. If you have a disability, please contact the recruiter to let us know how we can accommodate you.
  • About Alterna

    For more than 100 years, Alterna Savings and Credit Union Limited has been charting new directions to help Ontarians achieve their financial dreams and build strong, vibrant communities.

    The first full-service, member-owned co-operative financial institution outside Quebec, Alterna Savings shares our expertise with more than 143,000 members.

    Holding over $5.2 billion in assets under administration, we offer a full suite of financial services online, by phone, by mobile and through a network of 34 branches across Ontario, including our federated partners Peterborough Community Savings, and Nexus Community Savings, both divisions of Alterna Savings and Credit Union Ltd.

    Alterna Bank is a wholly-owned subsidiary of Alterna Savings. Alterna Bank offers innovative, online financial services to all Canadians.

    Alterna Saving’s members also have access to the 2nd largest surcharge free ATM network in Canada with THE EXCHANGE® Network.

    For more information please visit

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