What is the Job?
Reporting to the Parts Manager, the Parts Technician is responsible for accurately and efficiently sourcing and selling parts to customers either over the phone, in person or online.
We are willing to train! We evaluate all candidates for potential growth in our business. So if you are currently in a customer service or warehousing role and have aspirations of pursuing a Parts Sales position....apply today !
Roles & Responsibilities
Quote and sell truck, bus, trailer, forklift & all makes parts to our valued customers
Provide prompt, courteous and accurate service to customers while making a sale, quoting, taking orders and / or checking availability
Meet or exceed monthly parts sales expectations
Deal with customer issues in a timely manner
Provide quotes on parts to be used by the shop and sales department
Assist other areas of the parts department as needed or assigned
Perform inventory count annually or as required.
Participate in any technical training or development training that is made available
Performs the role in a professional manner that aligns with the Company’s’ values and ideals
Who We Are :
The Diamond / Harbour / Bell Group is an International Truck dealership. Our parts division provides a vast selection of inventory along with competitive pricing programs and an educational buying experience either online, over the phone or in person.
We are proud to offer our customers a variety of products and services, from trucks, trailers, forklifts, school buses and parts & service.
With our vast dealership network and extensive product lines, we are a one-stop solution for our customers to keep their business moving.
What We Offer :
Competitive wage with bonus program
Affordable Benefit plan with dental & disability
Opportunity to work with a trusted and valued product line
Support and leadership from a strong dealership network
Access to the latest training and technology
Excellent work environment
Opportunity for advancement
What You Need :
Product knowledge and previous selling experience of either all makes, auto or heavy truck parts
Excellent customer service skills
Organized & self-motivated
Strong written and verbal communication skills
Ability to lift up to 50 lbs occasionally and up to 20 lbs frequently
Ability to work a variety of shifts