Technician II
Digital Realty
Woodbridge, Canada
6d ago

The Role

  • Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services :
  • Equipment Rack and Stack
  • Cable, terminate, and dress fiber or copper network cabling
  • Assist customers with the diagnosis of hardware and software issues on their equipment
  • Power cycling of customer equipment
  • Perform cabinet / cage audits
  • Blade / Card, Memory, Hard Drive, and Transceiver installations or removal
  • Testing and troubleshooting of copper and fiber optic circuits
  • Perform migrations of equipment, power, or networking devices
  • Shipping and Receiving of packages
  • Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections
  • Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)
  • Provide timely customer and internal updates using a computer based ticketing system
  • Perform and document inventory verification / counts.
  • Adherence to Standard Operating Procedures
  • Assist to maintain overall Data Center cleanliness and appearance
  • Work flexible shift schedules
  • Report to the facility within a 1 hour average for emergency assistance as needed
  • Note : this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

    Digital Realty : Where the cloud lives and business thrives

    We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses.

    Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise.

    The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

    Our Mission

    To provide our customers with the trusted foundation for the digital world

    Our Vision

    To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

    Our Values

    Guide our decisions and actions every day above all else, we value customers, excellence, talent, teamwork and success.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form