LensCrafters - Sales Associate
Luxottica Group
Edmonton, AB, CAT 3J7
11d ago

RequisitionID : 97911

Store# : 000953LensCrafters

Position : CasualPart-Time

AtLensCrafters, we love eyes and we care about the people behindthem.

LensCrafters is the largest opticalretailer in North America with 900+ stores and as part of aneyewear industry leader, Luxottica, our love of eyes and higherstandard of quality have made LensCrafters a leader in vision carefor over 30 years.

With a career at LensCrafters,you’ll find yourself learning, growing, and interacting with someof the most passionate and talented people in the business.

At thesame time, you’ll be helping people look and see theirbest.

GENERALFUNCTION

The Sales Associatedelivers the brand value proposition Set the standardof quality in eye care and eyewear by ensuring every patient andcustomer has the best experience in every LensCrafters every time.

Helps establish LensCrafters as the premier destination for allvision needs within the community. Creates exceptional value in thelives of customers by delivering legendary customer service& perfectly crafted high quality eyewear which exceeds ourcustomers’ expectations.

Ensures customers are alwayshappy and satisfied with theirexperience.

MAJORDUTIES &RESPONSIBILITIES

  • Greetsall customers with a warm welcome. Shows urgency in providingservice to customers & satisfying their needs; attracts newcustomers.
  • Explores the needs &priorities of customers & links to store offerings,including eye exam.
  • Is attentive to details,asks follow up questions for clarity, and consults with Optician asneeded.
  • Performs work accurately &thoroughly. Offers perfect product solutions. Demonstrates superiorproduct knowledge; accurately describes the features &benefits of all products using the appropriatetools.
  • Assists customers in selecting products.Suggests improvements & recommends solutions. Showspatience & courtesy to indecisive or hard-to-pleasecustomers.
  • Anticipates problems; exploresunderlying reasons for issues; strives to develop long-termsolutions & ensures customers aresatisfied.
  • Possesses the ability to multi-task& demonstrates the ability to prioritize & managetime with competing priorities.
  • Custom fitsglasses & precisely places prescription inlenses.
  • Commits to delivery date and time, setsexpectations for pick up, seeks feedback about experience and asksfor referrals.
  • Genuinely expresses gratitude and thanks thecustomer.

  • Strives to achieve exceptionalresults on goals &competencies.
  • Accurately operates associatetablet & terminal, collects proper payment &retains proper change / paperwork for alltransactions.
  • Presents, celebrates &educates at customer pick-up.
  • Takes pride inthe appearance of store & shows initiative to keep displays& inventory clean, attractive & organized. Securesall company assets under one’scontrol.
  • Informs management of potential safetyopportunities.
  • Actively participates &contributes to store meetings and morning teamhuddles.
  • Possesses a can-do spirit &strong drive for results; self-motivated with a desire forcontinual learning &improvement.
  • Adheres to attendance &daily time keeping requirements.
  • Adheres to allcompany policies & procedures.
  • Sells onyour feet 80%-100% of the time.
  • Consistentlymaintains proper dress code, including name tag & associatetablet.
  • Other duties may be assigned asbusiness needsdictate.
  • BASICQUALIFICATIONS

  • HighSchool graduate or equivalent
  • Strong customerservice skills
  • Strong basic mathskills
  • Effective sellingskills
  • Familiarity with point of sale system,computers & calculators
  • Embrace newtechnology &change
  • PREFERREDQUALIFICATIONS

  • Knowledgeof current store merchandise
  • Customer service& retail experience
  • Uponrequest and consistent with applicable laws, Luxottica will providereasonable accommodations to individuals with disabilities who needassistance in the application and hiring process.

    To request areasonable accommodation, please contact Talent Luxottica at 877-589-8253 (513-765-2256 outside of US) or email TalentLuxottica luxotticaretail.com

    Weare an Equal Opportunity Employer. All qualified applicants willreceive consideration for employment without regard to race, color,gender, national origin, religion, age, disability, sexualorientation, gender identity or expression, citizenship, veteran ormilitary status, marital status, pregnancy (including unlawfuldiscrimination on the basis of a legally protected pregnancy ormaternity leave), genetic information or any other characteristicsprotected bylaw.

    SalesAssociate SalesAssociate

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