Ensuring customer satisfaction with every order
As part of our tight-knit team, you will work with a strong customer focus, in a fast-paced environment where no two days are ever the same.
Our common goal is to deliver the right material to the customer at the right time and place. It takes a special type of person to make that happen.
Your personality and attitude is crucial in ensuring an excellent customer experience. In return, you will work with great products and get the right training and tools to enable you to reach our ambitious service goals.
If you are passionate about sustainability, enjoy problem-solving and like talking to people this may be a perfect fit. Customer Service is an integral part of the ROCKWOOL business and we understand that our service is as important as the product itself.
This is a fully on-site role in our Milton, ON head office.
Our Customer Service Representatives work within our Supply Chain organization and are on the frontline of our business. Along with our exceptional sales team, no one knows our customers better than us.
Each day brings on new challenges and opportunities, but a typical day may entail :
This is what you offer :
