Victoria, BCThe PositionWe're looking for a team lead for our Information Services (IS) team. This challenging and rewarding position is responsible for the direct leadership and motivation of our IS team, administration / maintenance, and support of all hardware, software, network, telephony, and audio / visual systems.
You will be working in both a hands-on and high-level capacity and you will need to feel comfortable switching between the two regularly and without notice.
As a Microsoft Gold Application Development Partner, we offer the opportunity to leverage Microsoft’s latest offerings. The Information Services team oversees the implementation of and integration between cloud and on-
premise systems.ResponsibilitiesLeading, coaching and motivating of our IS teamEnsuring responsive, internal customer friendly support for IS services throughout the organizationRecommending, planning, communicating and implementing system upgrades / replacementAssist the Director with the leadership of IS / IT service delivery throughout the organizationCoordinate the procurement of hardware, software, and consulting-
servicesRecommending, creating and maintaining documentation for policies and standardsAdministration and maintenance of our hosting infrastructure, which resides in AWS including hosted web-
mapping applicationsServer virtualization & maintenanceWeb Servers (IIS), Active Directory, Group Policy, Office 365, Sharepoint, Skype for Business, Teams)Public cloud administration (AWS)Network administration (Firewalls, Routers, Switches, DNS, DHCP, SMTP)Information Security (endpoint protection, DLP, IDS / IPS, Firewall rules, anti-
spam and anti-phishing)Administration, integration, and support for Salesforce, Business intelligence / Reporting SystemsRequirementsWhat We’re Looking ForA proven track record of success in IT / IS roles that include leadershipAbility to recognize opportunities for improvement and provide recommendations to improve IT throughout the organizationStrong working knowledge of web servers and associated technologiesKnowledge and experience of virtualization platforms, including hyperconverged systemsStrong networking skills, including switching, routing, firewalls, MPLS, Wireless, and WAN technologiesPost-
secondary education in IT or equivalent experienceWhat We’d Love to SeeSalesforce Admin expertiseInformation security experience or certificationsExperience with IaaS and PaaS infrastructure in AWS and / or AzureMicrosoft MCSA or other Microsoft CertificationsCloud certifications in AWS or AzureOur PerksTeam / Career GrowthTop-
notch colleagues that like and respect one anotherWe listen to peoples' ideas and act on themA supportive environment with opportunity for training, professional development and advancementChallenging, interesting workCutting edge technology (that makes the world a better place)Bottomless book budgetCompany summer and winter parties (that are fun to attend)ReputationWe're recognized experts in our field people around the world seek us outOur clients like usWe're debt-
free and profitableWe only take on ethical projects (our software license agreements even tie in the UN Declaration of Human Rights, the Geneva Conventions of 1949, and / or the Geneva Protocols of 1977)Fair, equitable salaries, a good group benefits program with a health spending account, and profit sharingOfficeA cool "non-
Office Spacey" downtown location overlooking Victoria's Inner HarbourCompany ocean kayaks stored at a nearby marina (a five minute walk away)An amazing rooftop patio (complete with BBQ and ping pong table)Secure bike storage & showersLunchtime yoga on Wednesdays and FridaysThursday lunchtime speakers (lunch supplied)Good coffee (we know how important this is) and free healthy snacksEveryone likes a list, but let's get real : We're a great place to build your career.
We’re comfortable going on record saying that this is an awesome place to work. We hire and retain great people, pay fairly, and make our company the kind of place employees enjoy coming to every day.
We reward top performers and stay true to doing right by everyone. Since 1999, we’ve built our business based on steady, sustainable growth we’re growing and think our future is bright!Note : To avoid potential formatting issues, we recommend that you upload your resume and cover letter as pdf files.