TPD's client, a leading hearing clinic across Canada, is looking for a Customer Care Representative to join their team on an ongoing basis.
As a Customer Care Representative, you will be at the front desk for the hearing clinic and be responsible for providing exceptional, consistent quality service to customers in a timely, efficient and effective manner.
This position is located in North Vancouver.
As a Customer Care Representative your responsibilities include :
Greet customers and make them feel welcome & comfortable
Answer phone calls
Update client files
Complete end of day / month procedures
Complete minor hearing aid repairs
Check & clean hearing aids
Provide product demonstrations to new clients
Recognise sales opportunities and help clinic reach sales targets each month.
What makes a successful Customer Care Representative?
Exceptional people skills
Strong verbal communication
Customer service focused
Prior experience in a sales environment an asset
Prior experience working with seniors an asset
Whats in it for you?
Competitive hourly rate ($17-$18 / hr)
Monthly bonuses based on sales target
On the job training
full time, ongoing opportunity
Fun and welcoming environment!
Interviews are taking place this week! Apply today.