Account Director - Facility Management
Peterborough, Canada
il y a 9h


We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity.

Powered by passionate people, we bring the right teams with the right skills together offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.


At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

We are looking for an Account Director - Janitorial Services at an Educational Site in Peterborough

As an Account Director (Facility Management / Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff.

In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.

Job Description

  • Maintains a positive relationship with the client through daily contact to discuss; areas of concern.
  • Report on deficiencies and obtain any new assignments.
  • Directly controls budgeted hours and expenses for the assigned location. Submits accurate monthly billing.
  • Inspects the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required Quality Assurance standards.
  • Regularly reviews assignments with staff to ensure tasks are performed properly and quality of work is maintained at expected levels.
  • Develops and manages the preventative maintenance program for all on-site equipment.
  • Responsible for orientation and training of personnel.
  • Maintains attendance records and ensure performance assessments for all staff take place
  • Responsible for the safety of all personnel.
  • Sets an example for associates to follow by incorporating safe work practices in all aspects of their activities and abiding by the Clients & Company safety policies and procedures.
  • Complies and enforces the H&S regulations, the OHSA and company policies / procedures in a consistent manner.
  • Reports and corrects any safety concerns and advises employees of potential / unsafe conditions or hazards.
  • Assures that safety devices and PPE are available and properly utilized.
  • Ensure / provide necessary training for employees on the hazards of their jobs using the Safe Work Practices and Task Hazard Assessments.
  • And so much more contact Dexterra for more details.
  • Follow Dexterra on LinkedIn and Facebook.



  • Minimum 4 years supervisory experience in a cleaning environment.
  • Health and Safety experience including understanding the Supervisors responsibilities under OHSA.
  • Awareness of janitorial technical elements needed to deliver services support
  • Attracts, develops and retains employees, providing a safe, supportive work environment, supporting people strategies
  • A clear criminal record check is required for this role.
  • The best interpersonal skills! - Customer and client focused
  • Basic office admin skills (email, MS Office etc.)
  • Smart appearance and professional manner.
  • Proven ability to motivate, develop, and direct people as they work
  • Solid organization skills and able to manage own time and the time of others
  • The strongest communication skills! - able to understand direction and effectively convey information to employees.
  • Ability to manage multiple priorities, and execute tasks with minimal supervision, adapt to operational changes as required / instructed by management from time-to-time.
  • Federal Government Security Clearance is considered an asset.
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