Resident Attendant
Fairmont Hotels & Resorts
Fairmont Heritage Place, At Nature's Door, Whistler, Canada
56m ago

Summary of Responsibilities :

Reporting to the Club Director, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Service and repair duties of homes and public areas.
  • Various projects as assigned.
  • Maintain accurage records of daily transaction.
  • Handle guest request effectively and promptly.
  • Maintain cleanliness of all public areas including the lodge, heath club, spa, change rooms, washrooms, and pool area.
  • Promote a professional team environment.
  • Provide shuttle service for owners and guests in the lodge vehicle.
  • Direct snow removal contractors and ensure parking lots, driveways and walkways are kept safe and clear of snow at all times.
  • Monitor home and shop inventories to assist in purchasing and inventory control.
  • Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics.
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned
  • Qualifications :

  • General handyperson skills are necessary
  • Previous maintenance experience is an asset
  • Must have an eye for detail
  • Proficient in the English language (verbal & written), second language is an asset
  • Must have a drivers license in good standing
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Previous customer related experience an asset
  • Computer literate in Microsoft Window applications an asset
  • Must possess a professional presentation
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Must be flexible in terms of working hours
  • Physical Aspects of Position : Physical aspects of the position include but are not limited to the following :

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Must be able to frequently lift 25 - 35 pounds
  • Visa Requirements :

  • Must have the legal right to work in Canada .
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