Summary of Responsibilities :
Reporting to the Club Director, responsibilities and essential job functions include but are not limited to the following :
Consistently offer professional, friendly and engaging service
Service and repair duties of homes and public areas.
Various projects as assigned.
Maintain accurage records of daily transaction.
Handle guest request effectively and promptly.
Maintain cleanliness of all public areas including the lodge, heath club, spa, change rooms, washrooms, and pool area.
Promote a professional team environment.
Provide shuttle service for owners and guests in the lodge vehicle.
Direct snow removal contractors and ensure parking lots, driveways and walkways are kept safe and clear of snow at all times.
Monitor home and shop inventories to assist in purchasing and inventory control.
Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics.
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies
Other duties as assigned
General handyperson skills are necessary
Previous maintenance experience is an asset
Must have an eye for detail
Proficient in the English language (verbal & written), second language is an asset
Must have a drivers license in good standing
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous customer related experience an asset
Computer literate in Microsoft Window applications an asset
Must possess a professional presentation
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Must be flexible in terms of working hours
Physical Aspects of Position : Physical aspects of the position include but are not limited to the following :
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Must be able to frequently lift 25 - 35 pounds
Visa Requirements :
Must have the legal right to work in Canada .