Room Attendant
Fairmont Hotels & Resorts
Empress, Victoria, Canada
13d ago

Position Overview

First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean.

The luxury experience you create for our Guests will ensure they return time and time again. The starting pay rate for this positions is $18.

05, increasing to $19.75 after 3 months and $22.54 after 6 months.

Why Work at The Fairmont Empress?

Located on Victoria’s picturesque Inner Harbour, The Fairmont Empress is a National Historic Site and a landmark destination for travelers from all over the world.

Named one of 2019’s Best Places to Work in Canada by Glassdoor, Fairmont Hotels & Resorts is known for its extraordinary reputation, culture and employee satisfaction, with higher than 4 star ratings on Glassdoor and Indeed employee reviews.

It’s no surprise that our employees are so happy, with perks like industry leading pay rates, free meals at work, incredible food, beverage and hotel discounts, recognition and reward programs, comprehensive benefits including MSP, and retirement savings plans.

With employer provided training, education and mentoring, this could you be your launching pad to advance your career in hospitality.

Join our team of passionate and caring professionals and find out for yourself why Fairmont employees love coming to work every day!


  • Consistently offer professional, friendly and engaging service
  • Clean all assigned guestrooms including : dusting, making beds, removing soiled linen from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
  • Maintain proper usage of cleaning supplies and equipment
  • Update and record all cleaned rooms
  • Follow departmental policies and procedures and service standards
  • Report necessary maintenance items
  • Other duties as assigned
  • Qualifications

  • Proven ability to work well unsupervised, at a fast pace while maintaining quality standards
  • Commitment to provide excellent service and exceed guests' expectations
  • High School diploma, vocational training and / or 1 year work experience
  • Good working knowledge of the English language
  • Previous experience in luxury hotel environment desirable
  • Impeccable grooming and presentation Must physically be able to :
  • Lift up to 50 lbs.Carry objects weighting up to 75lbs (including pushing equipment) stoop, kneel, reach, stand, walk, bend, twist, push, see, and hear

  • Must be comfortable speaking to guests
  • Flexible, part time hours may be considered
  • Note : The position of Room Attendant is physically demanding. The successful applicant must be physically capable of performing repetitive work and standing and walking long periods of time.

    Lifting requirements up to 50 lbs and carrying of objects weighting up to 75lbs (including pushing equipment). Must be able physically able to stoop, kneel, reach, stand, walk, bend, twist, push, see, and hear.

    Must also be comfortable speaking to guests.

    Visa Requirements : Must be legally eligible to work in Canada

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