Tech Set-Up Squad & Trainer
eXp World Holdings
Victoria, British Columbia
2d ago

eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world.

As a full-service real estate brokerage, eXp Realty provides 24 / 7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment.

eXp Realty attracts the most talented people from all fields. Whether you're a real estate professional, engineer, marketer, accountant or in another field, you'll be challenged and inspired every day.

Join us on this incredible journey! We are fully remote! General Summary : This support team’s primary objective is to be the source of knowledge for all new agents needing to be set up in all the key tech components.

Responsibilities : The Tech Set-up Squad meets up with each new to eXp Real Estate agent to complete the onboarding process by connecting the agent’s profile to all the key necessary systems to include : Enterprise, Okta, Skyslope, Workplace, kvCore and others.

Working with clients to confirm all log in applications are set up for the initial process.Troubleshoot any basic set-up issues that the client has.

Training agents how to create and upload in basic applicants.Inputting data on basic google sheets, forms & Trello boards.

Knowledge about eXp and how to troubleshoot eXp questions.Proficient with current software : KVCORE, SKYSLOPE, WEBFORMS.Virtual Tech Set up Qualifications and Skills : 2+ Years of Real Estate Customer Service ExperienceEmpathetic for Non-tech clientsTroubleshooting light tech issuesSkyslope, Webforms & KVCore experience preferred but will receive training.

Computer proficiency in Google applications, electronic filing & email applications. French speaking (asset) Hours of Operations : Canada West CoastMonday to Friday 9-5 EST, PST.

Virtual Office - Work RemotelyeXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.

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