Sr. Manager Content and Communications Strategy Implementation
Royal Bank of Canada
Toronto, Ontario, Canada
15d ago

What is the opportunity?

The key objective of this role is to improve the effectiveness of business banking strategy implementation for and by executives and employees of Business Financial Services by leading the planning, development and execution of strategic content and communications planning.

Your efforts will drive support and engagement leading to the successful execution of strategies related to, for instance, industry sectors and client segments (e.

g. Healthcare, Ag, and Women Entrepreneurs)

What will you do?

  • Support the development of strategic initiatives and value propositions through translating into a clear and engaging story for key internal and external stakeholders (e.
  • g. sales, marketing, business lines, and customers).

  • Engage key stakeholders (e.g. strategy and product owners) in the development of key messages.
  • Plan, write and design content and thought leadership for internal and external audiences.
  • Coordinate content and distribution with Sales, Marketing, and Businesses to ensure alignment and consistency of approach and messaging.
  • Establish and operationalize principles and best practices to promote effective strategy implementation through consistent and efficient use of communication channels and effective stakeholder management.
  • Establish standards, tools, and templates for delivery of program materials and messages.
  • Use data and research to evaluate your content’s impact, and push for continuous improvement that shows real business results.
  • Support the collection of feedback and implementation of improvement opportunities.
  • Must have :

  • Post-secondary education in communications, journalism, marketing or equivalent
  • 4+ years of communications experience
  • Strong writing and interpersonal skills
  • Strong verbal communication skills
  • Detail oriented and ability to turn content and projects around quickly
  • Ability to work within given time lines and on multiple projects simultaneously
  • Ability to compellingly communicate a brand’s story, and a design sensibility to envision how content will be presented or distributed in formats other than text-
  • based articles, such as infographics or multimedia presentations

  • Ability to work as part of a high performing team and prioritize effectively
  • Nice to have :

  • Strategic thinker able to keep track of details
  • Standout idea generator and problem solver
  • Analytical ability to gather and apply key business and audience insights
  • Project management experience is a plus
  • Knowledge of technology and digital tools
  • Proactive and results focused
  • Collaborative team player
  • Commitment to excellence and ability to meet high standards
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • About RBC

    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

    We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

    We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.

    S. and 37 other countries. For more information, please visit .

    Inclusion and Equal Opportunity Employment

    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-

    protected factors. Disability-related accommodations during the application process are available upon request.

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